DPSS Paid Student Internship - County of Riverside

ABOUT THE POSITION
The County of Riverside's Department of Public Social Services (DPSS) has a professional student internship opportunity that will support their Staff Development team with website projects, workflow processes and project management.

The mission of the Department of Public Social Services (DPSS) is to support and improve the health, safety, well-being and independence of our county's individuals and families. They work according to seven values: Accountability, Collaboration, Respect, Integrity, Diversity, Learning and Customer Focus. DPSS is an innovative organization where caring professionals collaborate to provide the most effective solutions to customers.

The internship opportunity is hybrid, working remotely and also in-person from the Moreno Valley office as needed. The work week will consist of approximately 40 hours per week with flexibility granted around school obligations. The selected candidate can anticipate an internship spanning three to six months in length.

EXAMPLES OF ESSENTIAL DUTIES
Major assignments include, but are not limited to:

• Designing, building and maintaining a web page using the Microsoft SharePoint platform that will serve as an overall project management tool (training requests, room reservations, PPE fittings, etc.) for the Staff Development team in Riverside County DPSS.
• Developing Standard Operating Procedures (SOPs) / Flow for the new Staff Development Project request page/tool.

Daily tasks/duties:

• Reporting/connecting with project leads
• Determining user needs by analyzing technical requirements of each unit in Staff Development
• Requesting feedback from stakeholders and collaborators
• Testing online site functions with current standards, ensuring validity of data, and structuring site compatibility with browsers, devices and operating systems
• Creating back up files for local directories for recovery
• Editing, writing, and designing web page content
• Shadowing staff to determine current processes
• Connect with internal/external partners to determine appropriate development and deployment of the project request tool

In addition to the above, interns can expect to gain experience in:

• Adhering to design standards and specifications of a government agency training facility
• Facilitating meetings, providing updates to stakeholders and sharpening presentation skills
• Developing professional working relationships and connections

MINIMUM QUALIFICATIONS
MinimumCumulative Grade Point Average : 3.0GPA required. Proof of most current unofficial/official transcript with cumulative GPA must be provided at time of application .

Education: Applicants must be currently enrolled/attending school at an accredited college or university, in a Certificate, Bachelor's or Masters program during the entire duration of the internship or have recently graduated from a Bachelor's or Masters program. All recent college graduates are eligible to intern for up to one year (twelve months) from their graduation date. Graduation date is not to exceed twelve month maximum during the duration of the internship.

Areas of Study : Information Technology, Computer Science or similar, Public or Business Administration, Human Resources, Organizational Studies or similar, Psychology, Sociology or other Behavioral Sciences, Certification(s) in Project Management, IT Support, Data Analytics, and/or Web Page Developing

Experience, Knowledge, Abilities :

• Experience with Microsoft Suite (Outlook, Teams, Forms)
• Experience with Microsoft SharePoint
• Experience in workflow/process design
• Knowledge of software engineering/programming skills to design, build and improve websites
• Understanding of user experience: building websites that are easy to understand, navigate and use

Desired knowledge or experience, but not required :

• Experience presenting information virtually and in person
• Excellent written communication skills
• Experience building professional relationships
• Knowledge of the public sector/local government
• Experiencing working on team based projects and initiatives

**All applicants, including alumni, are required to include a resume, most recent unofficial/official transcript and two letters of recommendation. Document(s) must be uploaded as attachments at time of application to be considered. **

SUPPLEMENTAL INFORMATION
Veteran's Preference

The County of Riverside has a Veteran's Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 or NGB-22 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for Veteran's Preference. Policy is available here: https://www.rivcocob.org/wp-content/uploads/2018/07/C-3-Veterans-Preference-Program.pdf

What's Next?
This recruitment is open to all applicants currently enrolled/attending school at an accredited college or universityor who have recently graduated within the past twelve months.

No late applications will be permitted and changes or alterations cannot be accepted. Resumes that include job descriptions and duties copied from the job classification will not be considered.

Applications received prior to the closing date will be considered based on the information submitted. Include relevant work experience details on resume and/or application. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process.

General Information
For more information, please contact vsandoval@rivco.org

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627 .

GENERAL APPLICATION INFORMATION:

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required.

Temporary employees participate in the 401(a) Temporary and Part-Time Employees' Retirement Plan and are required to contribute 3.75% of salary to the pension plan. The County contributes a matching amount. A list of benefits for employees on assignment through the Temporary Assignment Program (TAP) is available here.