Driver Dispatcher - Aging Services - Salt Lake County

Salt Lake County…A career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community.  To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work and have fun. Salt Lake County is about connecting people and championing our community.  Community is more than a place….its our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck.  A career with /Salt Lake County includes several benefits and perks.  We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.  We work in a hybrid environment giving you flexibility to manage working from home and being in the office.

Additional Benefits include:

• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
• Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees
• Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development including professional membership fees paid
• Tuition Reimbursement
• Plus: Onsite medical clinic, and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities. 

For Benefits information Click HERE 

To estimate how much your pay and benefits could be worth use our Total Rewards Estimator

JOB SUMMARY

Provides coordination of program staff and dispatching of meal delivery to qualified homebound older adults in Salt Lake County.

MINIMUM QUALIFICATIONS

One (1) year of clerical experience in a professional office setting or dispatch experience.

A valid Driver’s License accepted by the State of Utah is required at the time of hire.  A valid Driver’s License issued by the State of Utah must be obtained within six (6) months of hire, in order to operate a County vehicle.

Must pass initial and annual driver’s license review and complete driver safety training.

Due to the nature of this position, the successful applicant must pass a required pre-employment background check and subsequent mandatory background checks in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

• Prepares work schedules, routes coverage, drivers, and vehicle assignements. 
• Relays information such as route assignments, route changes, client delivery instructions, communication updates and real-time emergency assessment.
• Communicates with program staff concerning client’s meal delivery concerns and/or scheduling updates.
• Prepares and maintains delivery instructions, route sequencing, route boundaries, distribution efficiency, GIS reporting, volunteer route needs and coverage.
• Collaborates with program personnel on vehicle work orders and scheduled maintenance, report vehicle pre-trip inspections, and daily pre/post driver check-in.
• Monitors, evaluates and schedules training accordingly based on program coverage needs, maintains training progress with new and existing program Assists with training procedures as needed.
• Delivers meals to homebound seniors throughout Salt Lake County.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Knowledge of:

• Defensive driving techniques and traffic laws
• Dispatching methods and techniques
• Basic vehicle maintenance comprehension
• Computer software, technology, and equipment related to job specific duties
• Proper food handling techniques

Skills and Abilities to:

• Excellent communication skills to collaborate with others under any type of condition
• Proficient clerical and organizational skills to keep track of schedules, routes and personnel
• Knowledge of computers for scheduling and other dispatching duties
• Communicate effectively both verbally and in writing
• Ability to multitask with different, and sometimes conflicting, events happening at the same time
• Ability to work under pressure and remain calm during rapidly changing circumstances
• Organize workloads and prioritize tasks to adhere to deadlines
• Provide excellent customer service and relate to clients of diverse backgrounds
• Work independently
• Provide conflict resolution and good analytical judgment
• Follow operating policies and procedures
• Relate to customers of diverse backgrounds
• Follow verbal and written procedures and instructions
• Perform record and data keeping tasks

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Working with the aging population. Walking on a variety of terrains while carrying items or assisting clients.

Standing, walking, bending, sitting, stretching, regularly lifting 25-50 lbs., occasionally lifting up to 75 lbs., pushing 300 pounds.

Exposure to all types of weather.

IMPORTANT INFORMATION REGARDING THIS POSITION

This position requires a variable schedule based on program needs.