Driver Manager - Ryder System
Niagara Falls, NY
About the Job
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USED FOR FLEX EMPLOYEES ONLY
Summary
The Driver Manager FLEX directly manages the drivers for an assigned geographical area. This purpose of this role is to manage and coach these drivers on their jobs and safety; to ensure they are having a positive employee experience at Ryder; and, to ensure we meet our customer's expectations.
Essential Functions
- Directly manage the day-to-day work of the drivers.
- Responsible for professional, timely and effective internal and external drivers' interaction via phone calls and system messages, by building and maintaining a positive attitude to strengthen driver engagement in order to minimize turnover and improve driver satisfaction and productivity.
- Maintain driver detention time.
- Review any Lytx events and coach drivers accordingly. Document behaviors in Workday. Issue Risk Associated Behaviors (RABs) according to Ryder policy,
- Review HOS violations in Geotab and coach drivers on the related violations. Document violations in Workday as necessary.
- Responsible to ensure the tracking of driver attendance, pay, status, etc., in Workday.
- Provide ongoing direction and leadership to drivers to ensure excellent customer service, KPI achievement and the development of our drivers.
- Collaborate with others in the company to identify and implement local and national creative solutions to improve driver retention.
- Manage driver payroll, and ensure drivers have quality time at home.
- Ensure driver training is in compliance.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Makes decisions in a a timely manner.
- Strong oral and written communications skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team.
- Flexibility to operate and self-driven to excel in a fast-paced environment.
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices.
- Strong leadership skills
- Ability to engage and coach employees.
- Creatively Problem Solve
- Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced.
- Logistics industry knowledge advanced required.
- Knowledge and understanding of Customer/Company local and Federal regulations advanced required..
- Fundamental knowledge of Supply Chain Management components intermediate required.
Qualifications
- H.S. diploma/GED required
- Bachelor's degree preferred in Business, Logistics, Supply Chain
- Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field. preferred
- Two (2) years or more direct supervisory/leadership experience required.
- Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required
- Logistics industry knowledge advanced required
- Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
- Fundamental knowledge of Supply Chain Management components. intermediate required
Travel: 10-20%
Job Category: Logistics
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
65000
Maximum Pay Range:
70000
The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (
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