Job Title: Driver Manager

Job Description

Join a leading logistics organization as a Driver Manager, where you will manage a fleet of drivers, ensuring timely deliveries and maintaining high standards of customer service. This role offers hands-on training in driver and equipment management, customer service, and transportation logistics.

Responsibilities

• Learn the business from the ground up through a hands-on training program.
• Maintain a high level of engagement and cultivate positive working relationships with assigned drivers.
• Review scheduled pick-up and delivery appointments daily.
• Ensure each driver is fully informed of all customer and company expectations at the point of dispatch.
• Coordinate drivers’ scheduled home time, downtime, current status, and predicted time available.
• Address safety non-conformance and violations/incidents.
• Escalate matters impacting on-time delivery to appropriate departments as they occur.
• Proactively call drivers each day to check in, ensure they are on-time for their loads, and deal with any driver issues.
• Issue disciplinary action on the drivers when needed and may have to terminate drivers from time to time.

Essential Skills

• Customer service experience.
• Data entry proficiency.
• Proficiency in Microsoft Office.
• Strong written and oral communication skills.
• Ability to type at least 40-45 wpm (preferred).
• Computer proficiency and ability to navigate between multiple programs.
• Self-motivated with a desire to learn about the growing transportation industry.
• Strong multi-tasking ability.

Additional Skills & Qualifications

• Former driver experience is a plus, provided they haven't worked as a driver within the last year.
• Employment within the last year is required.
• Candidates must be tech-savvy.

Why Work Here?

Enjoy a less labor-intensive role in a casual, smoke-free work environment with a superb benefits package, including health, dental, life, and disability insurance coverage, and 401(k). Receive paid time off that increases with tenure and take advantage of discounted gym memberships and mobile phone services.

Work Environment

This full-time, in-office position is located in south Olathe, KS. Training will be Monday – Friday, 8:00am – 5:00pm for the first 60 days, with the first month in a classroom setting. Post-training schedules include Monday – Friday, 5:00am – 3:00pm or 7:00am – 5:00pm, or weekends Friday – Monday, 5:00am – 5:00pm. The role involves sitting at a desk with a headset on for most of the day, managing a heavy volume of phone calls.

Job Type & Location

This is a Contract to Hire position based out of Olathe, Kansas.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.