Driver Team Lead - TCS LLC

The TCS Driver Lead is responsible for directing and overseeing transportation-related operations within an outlined region of the state. Their duties include Oversees and leads a staff that assists with transportation activities such as dispatching, routing, and tracking. This role will also ensure that staff members comply with safety rules and regulations. The Driver Lead will be proactive in ensuring all trips within the region are covered by using effective communication skills to coordinate with Dispatch to provide and receive details on all trips.

Job Responsibilities

· Assisting with activities related to routing, tracking of transportation vehicles used for nonemergency medical transportation of its members.

· Collaborating with fleet staff to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives

· Assisting in overseeing all drivers' habits to confirm each team member is complying with safety-related policies and procedures

· Coach and develop staff members to help them reach company and individual goals

· Assess Drivers’ day-to-day to assure success of completing their required schedules

· Resolve issues by coordinating and leading meetings between direct staff and company leadership

· Track Drivers’ hours to confirm they are operating at required efficiency levels

· Support Dispatch to ensure all trips are completed as required

· Provide developmental feedback to staff to increase performance

· Act as emergency response to fleet in the event of driver call-offs, same day

· Assist Area Managers as needed

· Any other tasks as assigned by the Fleet manager

Helpful Skills

· 2+ years’ experience in management

· Proficient with Microsoft Suite

· Experience leading transportation staff of 20 employees

· Problem solving techniques to drive improvement

· Continuous improvement mindset

· Knowledge of geographics of Indiana

· Valid, current Driver’s License (Required)

· Knowledge of transportation logistics software platform (Preferred