Dunkin Manager at Hudson Group

• Competitive Salary Range of $ 60,000-$65,000 Annually

• Daily Pay
• A 20% of Hudson Employee Discount
• A 50% off Hudson Food & Beverage Discount
• Medical, Dental & Vision Insurance

• Company Paid Life Insurance

• Paid Vacation

• Paid Sick Time

• Employee Recognition Programs

• Advancement and Growth Opportunities

• On-going Training & Development

• Provide full flexible and open availability to work any shift throughout the day (within a 24-hour period), any day of the week, including weekends & holidays

• Work a full-time schedule

• Working at the Boston Logan International Airport

• Responsible for directing the daily operations of a Dunkin store.

• Operates in accordance with prescribed policies and practices.

• Ensures compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising.

• May participate in image-building activities within the local community.

• As the highest management position within unit, is accountable for the unit and its operations at all times whether physically present or not.

• Responsible for professional growth & development of assistant managers, shift leaders, and sales associates.

• Responsible for assessing all store employees' performance; conducting quarterly assistant manager and shift leader incentive reviews and annual overall performance reviews for all employees.

• Responsible for collaborating with GM and coordinating quarterly store crew meetings to share shift crew best practices and drive store growth and performance.

• Responsible for monitoring performance/customer service and morale of store employees

• Responsible for handling disciplinary action and terminations of store staff (when necessary)

• Responsible for interacting with guests, monitoring store performance based on guest feedback and following up on consumer care compliments and complaints.

• Responsible for coordinating a monthly meeting with the management team.

• Attending monthly manager meetings.

• Provide ongoing training as needed regarding new products, promotions, policies etc.

• Compliance with all federal, state and local labor laws.

• Ensure store budget is met per district manager/franchisee

• Ensure proper execution of new product introductions and marketing programs within the store

• Complete weekly food and paper inventory

• Complete DCP and other vendor orders weekly or as needed

• Complete temperature & coffee calibration logs and provide product order and throwaway sheets to central production facility daily. Also, complete the red and blue book.

• Complete daily cash management functions (cash reports, deposits etc. in its entirety)

• Complete weekly schedule for store personnel

• Responsible for achieving satisfactory and passing scores on all Mystery Shop visits, store visits, ROR, Retail Food Safety & Sanitation Inspections follow up is required on all network and regulatory visits.

• Responsible for creating store action plans to drive store performance around areas of opportunity

• Responsible for the daily maintenance of all equipment, stock areas, sales areas, building, and grounds

• Conduct random morning, afternoon and evening store visits to ensure compliance with store policies and procedures.

• Ensuring proper staff levels at all times for optimum scheduled times.

• Conducting regular travel paths throughout your shift and taking action on their results

• Make sure that on every shift the pic in charge is running the operations by shift coaching

• 2-3 years' experience in a managerial position specifically in the retail and restaurant industry

• Able to clearly express oneself verbally and in writing (English)

• Math and financial management

• Stand, Bend, and Lift approx. 40 lbs.

• Guest Focus - anticipate and understand guests' needs and exceed their expectations.

• Passion for Results - set compelling targets and deliver on commitments.

• Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.

• Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.

• Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements constructively.

• Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals

Job Industries

• Other