Dynamics 365 F&O Support Engineer/Analyst from WideNet Consulting Group

Job Title: Dynamics 365 Finance and Operations Support Engineer/Analyst (Contract)

Our client, a leading privately-owned beverage company, is in the final stages of an ERP migration and seeks a Dynamics 365 Finance and Operations Support Engineer/Analyst to join our team on a temporary contract basis. If you thrive in a dynamic environment, enjoy solving complex issues, and are experienced in supporting ERP systems, we would love to connect with you.

Job Description:

As a Dynamics 365 Finance and Operations Support Engineer/Analyst, you will play a critical role in ensuring the smooth operation of our ERP system during this key migration phase. Your primary responsibilities will include supporting end-users, resolving issues, and collaborating with both internal and external teams.

Responsibilities:

• Provide expert-level support for Dynamics 365 Finance and Operations by addressing user queries and resolving tier 1 and 2 incidents.
• Collaborate with Microsoft partners and internal teams to handle escalations and ensure timely resolution of complex issues.
• Develop and deliver training programs to maximize system efficiency and empower end-users.
• Facilitate User Acceptance Testing (UAT) and assist with the deployment of key updates.
• Maintain comprehensive documentation for system configurations, processes, and training materials.
• Stay informed on the latest Dynamics 365 Finance and Operations features and best practices.

Qualifications:

• Proven experience supporting Dynamics 365 Finance and Operations, including tier 1 and 2 issue resolution.
• Experience providing training and support in a live production environment.
• Strong knowledge of core Dynamics 365 F&O modules, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Commerce, Operations, and Manufacturing.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to work both independently and collaboratively.
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

Preferred Qualifications:

• Microsoft Dynamics 365 Finance & Operations certifications.
• Experience with DM EDI.

Why Join Us?

• Contribute to a critical ERP migration project at a leading beverage company.
• Work with a passionate team in a collaborative and fast-paced environment.
• Opportunity to make an immediate impact during this exciting project phase.

Interested?

If you're passionate about optimizing ERP systems and want to be part of a transformative project, we'd love to hear from you. Apply today and join us in bringing our migration to a successful completion.