Dynamics Sr. Developer- Field Service - Expert In Recruitment Solutions

Dynamics Sr. Developer- Field Service


Hey Kelsey,
Please review this consultant for below requirement and let me know your feedback,
Further if you have any new requirement, please share it with me.

Experience:
Sr. Developer/Jr. Architect - Dynamics CRM Customer Service/Field Service will be responsible for driving internal growth for our Dynamics CRM practice. You will be a key member of the team and leverage relevant industry experience to drive measurable growth through development and expansion of internal opportunities.

As a Part of a Collaborative and Entrepreneurial Team,
You Will:

• Develop and execute strategies, drive proposal efforts, and provide support
• Provide deep expertise in lead qualification, opportunity assessment, opportunity development, and proposal development
• Act as the primary Dynamics Customer Service Subject Matter Expert on client engagements
• Master of the art of the possible Customer Service/Omnichannel Customer Experience demo
• Shape and lead demonstrations that solve our business problems
• Consult and advise our internal stakeholders on uses of Customer Service/ Field Service technology to solve business problems
• Report directly to Dynamics Enterprise Architect and collaborate on various Dynamics Initiatives.
• Learn our client's business, their organization, systems, challenges, and goals
• Participate in, and lead stakeholder brainstorming, discovery, planning, and design sessions
• Craft the technical vision by mapping requirements to technical capabilities
• Confidently present and articulate the business value of the proposed solution to business managers and executives
• Build prototypes and proofs of concept (POC) to validate technical and solution decisions
• Lead client facing and internal training (technology training and/or application specific training)
• Contribute to continuously improving IP and demoware through creating reusable templates, sharing of knowledge, and building reusable demos
• Be an innovator who can create new solutions using out-of-the-box thinking
• Work directly with marketing on origination initiatives
• Build relationships with third party vendors
• Develop familiarity with ISV solutions for Dynamics 365 Customer Service

Your Technical & Non-Technical Skills Include:

• Minimum of 3 years Dynamics 365 modules experience
• Minimum of 2 years Dynamics 365 implementations experience
• Minimum of 2 full lifecycle Dynamics 365 implementations
• Minimum of 2 years of Dynamics 365 development experience including:
  • JavaScript
  • Plugins
  • PCF Controls (React/FluentUI)
  • TypeScript
• Field Service /Sales Premium module experience
• Excellent and effective communication skills in all mediums (written, verbal) and to all levels within the organization
• Excellent planning and organization skills
• Strong customer relationship skills
• Ability to establish priorities and work independently and with the other members of the development team
• Proven experience in Microsoft Dynamics 365 CRM/CE/Customer Service/Field Service
• Knowledge of Omnichannel and Power Virtual Agent
• Understanding of PowerApps and Customer Insights is beneficial
• Experience working with or inside the Microsoft ecosystem
• Proven track record operating as a player/coach - accountable for driving specific deals while also being a deal coach and mentor to pursuit team
• Strong track record in complex channel and partner management
• Experience in assessing and managing the opportunity and risk associated with large scale complex services/consulting engagements
• The ability to develop and grow long term, high value internal relationships at the Executive level
• Superior communication and personal leadership skills in a high growth environment