E-Commerce Specialist - Whole Foods
Austin, TX
About the Job
Job Description
Whole Foods Market is seeking an E-Commerce Specialist to join our dynamic team. In this role, you willbe responsible forexecuting a variety of tasks, processes, and project deliverables that support the growth and enablement of our digital catalogs. You will ensuretimelyandaccurateexecution of configurations, data inputs, and content updates, all of which support key e-commerce functions such as catalog management, inventory, product launches, site layout, and merchandising. Additionally, you will analyze customer behavior, business performance, and digital metrics to make data-driven recommendations for improving e-commerce processes, programs, and customer experiences. The ideal candidate is detail-oriented, able to create and manage work-back schedules, communicates effectively across all levels of the organization, and has a strong curiosity for continuous learning in the e-commerce space.
This hybrid position is based in Austin, TXand will require a minimum of three days per week in our downtown office.
Responsibilities:
Leads e-commerce execution for medium scale programs,processesor projects across one or more Whole Foods Market e-commerce touchpoints
Partners with e-commerce, operations, merchandising and other stakeholders to ensureaccurateexecution across e-commerce properties
Analyzes executional and team operational metrics; interprets results and creates recommendations to guide future e-commerce strategy development and program execution
Contributes detailed executional and process plans through deliverables such as work back schedules and task lists; owns small-medium scale written documents
Supports enhancements to digital experiences by contributing to and documenting business requirements
Develops working relationships with internal and external digital product management partners to ensure e-commerce tools work as needed and that updates are communicated to other users
Proposes,developsand analyzes executional reports for auditing and quality assurance of medium complexity
Skills:
Understands howe-commerce site merchandising, catalog, item data, and digital products work
Demonstrates knowledge and understanding of retail merchandising and store/e-commerce operations, and how these inputs can inform omnichannel e-commerce strategies
Proficient in Excel with the ability to manage and analyze large datasets,createand manipulate pivot tables, andleverageExcel for collaboration, reporting, and project tracking
Some knowledge of software development practices and processes
Conceptual understanding of product data, data structures, and data management
Working knowledge of digital, marketing and business measurement technologies and frameworks such as web analytics software, dashboard platforms, etc.
Excellent communication skills, including written, verbal, and listening
Ability to keep projects on track financially, creatively, andin accordance withstakeholderobjectivesand deadlines
Understands standard project management methodologies and requirements
Ability to plan, estimate, organize, andmonitorprojects
Education & Experience:
BA/BS degree and 2-4+years’ relevant experienceORequivalent combination of education and relevant experience
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.