Economic Mobility Manager - National Community Renaissance
Rancho Cucamonga, CA
About the Job
The Hope Through Housing Foundation (Hope) is committed to breaking the cycle of generational poverty by implementing high-quality social services for low-income families and seniors living within and around National CORE's affordable housing developments throughout California, Texas, and Florida. We seek passionate, hardworking team members who are committed to transforming lives and communities. Together, we deliver Hope, Opportunity, Prosperity, and Empowerment to thousands of youth, adults, and seniors each year.
The Economic Mobility Manager is responsible for implementing and growing a robust, outcomes-based set of services aimed at increasing economic empowerment, including the provision of one-on-one financial coaching for residents. This position reports to the Director of Workforce and Career Development and is a key member of the HTHF program team.
RESPONSIBILITIES
- Provides leadership on the development and implementation of strategies for increasing residents' economic mobility, including but not limited to: increasing income, decreasing debt, increasing credit, increasing savings, and increasing homeownership & asset development.
- Manages, leads, and coaches other economic mobility staff members to effectively engage and empower residents to achieve greater economic stability and growth.
- Works in collaboration with Services Coordinators and Property Management staff to conduct outreach to property residents as well as community residents, including resident engagement during recertification periods.
- Meets with residents for one-on-one financial coaching to include developing a monthly budget, managing credit, reducing debt, increase income, and building assets and homeownership.
- Open a personal file for the resident to be stored in the HTHF file cabinet. Develop personal financial goals with the resident/client and provide coaching to help accomplish those goals.
- Meet with the resident/client on a quarterly basis or more frequently to monitor and track their personal financial success.
- Ensure that all staff members' meetings with families, data collection, and data analysis occurs to monitor financial stability goals and provision of referrals and financial classes.
- Conduct quarterly first-time homebuying classes alongside local community financial partners in property community centers.
- Support development of the Hope team with regard to strengthening economic mobility programming throughout HTHF community centers.
- Collaborate with community partners in local community events.
- Serve as a spokesperson and advocate in representing Hope Through Housing Foundation and National Community Renaissance and the Economic Mobility model.
- Attend company-sponsored events and activities that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home.
- Perform other duties as assigned.
SKILLS & QUALIFICATIONS
- Highly organized and detail-oriented.
- Takes initiative and can work independently.
- Strong communication and interpersonal skills.
- Ability to work with, relate to, and motive a diverse client population.
- Can hold individuals accountable to meet goals and objectives.
- Ability to work independently while remaining engaged in a strong, mutually respectful team.
- Excellent written and verbal communication skills.
- Strong planning and organizational skills balanced with a flexible, entrepreneurial spirit.
- Proven ability to motivate others and maintain effective working relationships with staff from diverse cultures at all organizational levels.
- Proficient with Microsoft applications, spreadsheets and databases.
- Valid driver's license, current vehicle insurance, and a driving record in accordance with company policies and company's insurance carrier required.
EXPERIENCE & EDUCATION
- Demonstrated experience in areas of financial literacy education (preferred), social services, social work, or other field relevant to the required duties.
- Bachelor's Degree in related field is preferred.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
- Exposure to weather
- Standing, Walking, Sitting
- Driving
- Operate Computer and Office Equipment.
- Work is primarily sedentary in nature.
FLSA
- Exempt