EDI Shipping Account Manager - EDI Staffing

This is a full-time on-site role for a Shipping/EDI Account Manager. The Account Manager will be responsible for overseeing shipping operations, managing electronic data interchange (EDI) processes, coordinating logistics, and ensuring timely deliveries. They will work closely with internal teams and external partners to optimize supply chain efficiency and customer satisfaction.

• Must have experience with order entry, allocation, shipping, issuing pick tickets, working with warehouses (3PL)
• A2000 experience strongly preferred
• Joor experience a plus
• Apparel/footwear/accessories experience required
• EDI experience/knowledge required, experience with in-house EDI a plus
• Experience shipping to major retailers required, shipping to smaller specialty/boutique stores a plus
• Experience shipping to both factored and non-factored accounts
• Must have ability to multi-task, shift priorities, and have experience with working with high volume
• Experience working with both inside and outside sales reps
• Experience processing credit card transactions, issuing RMAs and the like required
• Experience creating UPS return labels a plus
• Drop ship experience a plus
• Customer service experience a plus
• Ability to analyze and understand inventory
• Ability to work independently

This role will deal with our major retailer/EDI business as well as boutique/specialty stores and will interface with both our inside sales team and outside reps based in NYC and LA.

This role is very fast-paced and would require someone comfortable with some level of customer service as it may require speaking directly to store owners/buyers, at times.

Must have EDI knowledge and experience handling various transaction types (810, 832, 850, 855,856, 860, 997)

Role is not remote.

Candidates with experience with the following are strongly preferred and will be prioritized:

• Nordstrom, Saks, Macys Inc dropship (including DSCO/Commercehub)
• Off Price Retailers (Costco, Kmart, Ross, TJX, Bealls, etc)