Educational Sales Representative (Davenport, IA) - West Music

Job Description

The Education Sales (Road) Representative is an outside sales position that serves music educators by helping them select merchandise, assisting them throughout the sales process, and by routinely following up to service their ongoing school music needs.

An integral part of West Music in meeting our mission of “Play now. Play for life” our Road Representatives are the face of West Music for our school music customers. By building personal connections and developing and maintaining strong business relationships with school Music Directors/Instructors, our Road Representatives will be responsible for meeting sales goals, generating business for our local repair shops, and providing educational opportunities for potential school music customers.

Essential Duties and Responsibilities include the following. Other duties may be assigned as business needs dictate:

• Develop, maintain, and expand West Music’s customer base by maintaining key customer relationships with Music Educators and following up on leads to meet sales and growth targets.
• Make scheduled sales calls and visits within an established territory to school-based Music Educators to provide instruments, accessories, music, and general classroom music-related items.
• Organize and conduct school rental events that include:
  1. Scheduling events,
  2. Educating customers about the benefits of working with West Music through individual and group presentations,
  3. Assisting Directors in instrument testing/selection.
• Perform administrative duties including generating/processing paperwork for sales, rentals, and repairs.
• Maintain professional and technical knowledge by attending educational workshops and conferences, reviewing industry publications, and establishing personal networks.
• Provide feedback to the Merchandise Management staff regarding accessories, musical instruments, and other items customers request.
• Maintain security of company property while traveling and representing West Music.

Education, Experience & Qualifications –

Required Qualifications:

• Must have knowledge and playing experience with band or orchestra instruments. Solid knowledge of musical instrument brands, accessories, and printed music is required.
• A comfort level with public speaking is required. The Road Representative will routinely speak to small to large groups of prospective customers to generate sales.
• The ability to be insured as a driver of West Music vehicles is required.
• Occasionally working non-traditional hours, including evenings and weekends is required.

Preferred Qualifications:

• Bachelor’s degree from a four-year college or university in Music Education, Music Performance, or Music Business; or a combination of education and related experience is desired.
• Previous experience in outside or retail sales.

Key competencies:

• Service and Sales Focused – Focused on meeting sales targets by providing outstanding customer service. Uses effective listening skills, and strong interpersonal and communication skills.
• Self-motivated – a "can-do" attitude with a desire to take on an increasing level of responsibility and a drive to meet project deadlines. Able to work independently and prioritize workload to meet customer’s needs.
• Organized – can manage multiple tasks at once and ensures everything gets done in a timely manner.
• No detail is too small – pays close attention to detail and accuracy, and models this behavior for all associates.
• Team Player/Collaborative – people focused with the ability to develop effective working relationships with co-workers and customers. You will be in an environment where the expectation is to ask for help when you need it, and to seek out opportunities to assist others in meeting the customer needs.
• Flexible – thrives in a fast-paced environment; doesn't get frustrated by evolving priorities or work assignments; open to feedback.

Physical Demands –

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

What we offer:

• Hybrid/Remote work is possible for specific roles
• Full benefits package available the first of the month following the date of hire including:
  • Medical, dental, vision insurance
  • 401k with match
  • Student Debt Repayment
  • PTO/Paid holidays

West Music is an equal opportunity, equal access employer committed to a diverse workforce. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.