Electrical Construction Account Manager - Facility Solutions Group, Inc.

The Account Manager is the liaison between companies and their customers. The core priority of this role is addressing customers' needs and concerns as quickly and effectively as possible to develop and maintain strong relationships. The Account Manager will handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures. The daily duties of this role consist of putting proposals together, communicating with the team, making calls, and taking meetings. This role is also responsible for proactively driving new customers to FSG through marketing campaigns, networking events, and trade shows. Full-time position with flexible hours to attend customer and industry events. Success in the role will come by meeting deliverables, not working hours.

Account Manager Tasks:

• Help on-board new clients and provide customer service to assigned customer accounts.
• Improve customer satisfaction by improving responsiveness and anticipating customer needs.
• Develop new business opportunities with existing clients by promoting company products and services.
• Perform other duties assigned by the manager.