Electrical Service Manager - Lloyd Home Service

Are you a passionate energetic person who loves taking care of people?

Have you been a top performer in past roles in customer service ?

Do you have natural born leadership capabilities that you would love to pass on to others?

Lloyd's Home Services is looking for the next incredible person to join our leadership team. We have built a business off of having an amazing culture and taking care of our customers better than anyone else possibly could. Currently we are looking for someone to take the lead as our Electrical Service Manager.

Job duties include:

• Interviewing, develop, train, hold accountable and retain technicians
• Create, coordinate and maintain schedule for technicians
• Communicate with technicians and dispatchers
• Communicate and monitor technician's goals
• Ensure that proper permits have been obtained on all jobs requiring permits
• Complete required and requested paperwork for the department by due dates given
• Oversee daily duties of Electrical technicians & trainees
• Seek additional educational opportunities to stay up to date on technical, product, code, customer service, and sales information within the electrical field
• Coordinate weekly meetings for Electrical department to cover technical, safety, product, code, customer service, and sales information
• Oversee all parts of training for Electrical technicians in sales, service and installation of Electrical equipment
• Perform evaluations for all electrical technicians
• Handel customer service issues pertaining to field operations
• Total field support for electrical technicians.
• Meeting and managing electrical department numbers
• Act as general manager in general manager's absence
• Follow and enforce company mission, vision, core values, policies, standards, and procedures within the department
• Excellent phone skills, Computer and data entry skills, including proficiency with Microsoft Word and Excel

Job Type: Full-time

Salary: $75,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Marshfield, VT 05658: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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