Electronic Physical Security Tech, II (West Monroe, Louisiana, United States) - Entergy

Work Place Flexibility: Onsite 

Legal Entity: Entergy Services, LLC 

JOB SUMMARY/PURPOSE

Entergy’s electronic physical security systems are a complex set of components that are critical to our compliance, safety, and security programs. Troubleshooting and maintenance of these systems requires an advanced level of understanding of physical security components combined with a high level of troubleshooting capabilities, persistence, excellent work ethic and attention to detail.

JOB DUTIES/RESPONSIBILITIES

The Electronic physical security technician is responsible for operational lifecycle of Entergy’s physical security components located throughout our territory, starting with the oversight and quality control of system installation and the final operational configuration for commissioning of the product.  The technician is then responsible for all remote/field maintenance and repair of all electronic physical security systems in their assigned region.  This includes preventative maintenance tasks to keep systems operating efficiently, regular functional testing to verify operation and coordination with key stakeholders for moves, adds, changes and repairs of any physical security components.  This requires close collaboration between remote support staff, field support staff, the physical security operations center, physical security engineers, project managers, access management groups and our internal Entergy business unit customers.

MINIMUM REQUIREMENTS

Minimum education required 

Bachelor’s degree in industrial controls, computer systems, electronics or electrical engineering technologies or relevant work experience in lieu of degree.

Minimum experience required

7+ years’ experience in installation, configuration, maintenance and repair of physical security systems/components to include the followin Radar intrusion detection systems, Perimeter Sensors, Thermal cameras, PTZ cameras, Camera analytics, IP speakers, Encoders, Video management servers/Network video recorders, Reactive lighting, Strobes, Environmental sensors, Badge readers, Control Panels, Power supplies, Sounders, Door contacts, Motion sensors, Maglocks, Electronic crash bars and strikes, Cypher locks, Electronic padlocks, Gate controllers, IP intercom systems, Vehicle sensors and access control, Understanding of Network switch configuration, Point tpoint wireless systems, Media converters, IP addressing, VLAN configuration, MS Windows networking configuration, MS Windows AD configuration, Various network cabling and infrastructure.

Preferred Experience:

• 3+ years’ experience working in regulated industrial environments such as plants and substations
• 3+ years’ experience working in service now or similar work management system
• 3+ years’ experience using rigid change management processes

Minimum knowledge, skills, and abilities required

• Have a thorough knowledge of electronic circuitry and electronics theory. 
• Be able to understand technical problems and perform a wide variety of non-routine work where only general methods of procedure are available.
• Must comply with the Company safety policy and all regulatory body rules and regulations. 
• Must have excellent work ethic, customer service skills, communication skills and be able to work independently with minimum supervision at remote locations.
• Must pass compliance training provided by Entergy
• Must be able to travel within the regionally assigned territory on a daily basis
• Must have a good credit record in order to obtain a corporate travel card

Any certificates, licenses, etc., required for the position

• Be able to maintain a valid Driver's License
• TWIC card or other applicable required license may be required at some assigned locations

Preferred certificates, licenses, etc., 

• Lenel certification
• Genetec certification
• Other physical security industry certifications (CPP, PSP, Security+, CISSP)

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Primary Location:Louisiana-West Monroe Louisiana : West Monroe 
Job Function: Information Technology
FLSA Status: Nonexempt 
Relocation Option:No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID:115454
Travel Percentage:50% to 75%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to navigate to EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

EEI Testin

One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test.  The test brochure will give you critical information on the test such as time allocated and Pre-employment Testin  of questions.  Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests, numberLogon ID:  entergy, password:  practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.

In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.