Eligibility Worker I / Visalia - Health Advocates

Health Advocates is seeking Eligibility Workers for our hospital site in Visalia, CA .

WE OFFER PAID TRAINING!

Job Summary

Eligibility Workers help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc.) within established guidelines. Responsibilities include telephone or bedside screening, completing and submitting applications to appropriate county offices, follow-up with patient/family and county workers for successful completion of cases, and updating information in hospital computer database. Additional responsibilities may include participating in weekly hospital meetings to provide case updates, travel to other hospital client sites to provide support as needed, maintain and update logs and journals, generate reports, and perform miscellaneous related duties .

Qualifications

• High School diploma or GED equivalent required

• 1-2 years of customer experience; preferably in a call center, healthcare environment, or

any combo of experience, education or training

• Bilingual English/Spanish a plus

• Basic office skills and computer literacy required

• Ability to work independently and manage time effectively

• Ability to travel to other hospital sites as needed

• Ability to adapt and manage change in a fast-paced environment

• Proficient in Microsoft Office Suites

• Must be able to type 30 wpm

Working Title: Case Manager I

Pay Rate: $20.00 - $26.00 per hour (Depending on Relevant Experience)

Position Type: Full-time; Non-exempt

Schedule: Alternative Work Week Schedule - Mon-Thur 7:30 am-5:00 pm & Fri 7:30 am-12:30 pm

Other: We conduct assessment testing and post offer background checks