Employee Benefits Coordinator Mid-Market HYBRID - Alera Group

Alera Group is searching for an Employee Benefits Coordinator to join our Employee Benefits team!

Our team is highly motivated, innovative, and passionate about providing an exceptional client experience. We look for individuals interested in growing with our firm and working in an exciting, open and collegial work environment.

The Employee Benefits Coordinator coordinates the services of employee benefits for clients and works collaboratively with internal and external teams to ensure a best-in-class experience. This position is client-facing and leverages competencies and intermediate knowledge of benefits insurance services, HR administrative functions and plan design to best service clients. This person must excel in providing client focused service to existing clients while working collaboratively with producers and all internal teams supporting client services.  Collaborate with producers and service team, and other internal departments to plan, execute and track all client services and deliverables for each client, designed to create measurable value and efficiencies in their business.

• Serve as the primary contact for client service delivery, coordinating with internal and external resources.
• Build personalized client relationships through various communication channels and ownership of the service plan.
• Create proposals summarizing programs, service plans, and deliverables to support client insurance decisions.
• Analyze risk, recommend coverage options, and execute program changes as needed.
• Manage submissions, communicate with underwriters, and negotiate terms on behalf of clients.
• Ensure accurate client file maintenance and collaborate with service teams for seamless service execution.
• Stay updated on industry trends, coverage forms, and insurance carrier products.

• Life and Health Insurance State License required within 6 months of employment; college degree preferred or equivalent experience.
• Minimum 1 year of experience in insurance, benefits administration, or brokerage preferred.
• Strong knowledge of health plans (HMO, PPO, HDHP), wellness programs, disability, and regulatory compliance in employee benefits.
• Ability to prioritize, work independently, and manage objectives with minimal supervision; proficient in Word, Excel, and PowerPoint.
• Strong relationship management, customer service skills, and commitment to confidentiality of client data.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. 

If you're a California resident, please read the California Consumer Privacy Act prior to applying. 

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