Employee Relations Investigator - Nuvance Health

Description

Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care.  Non-acute care is offered through various affiliates,

Summary:

The Employee Relations (ER) Investigator conducts and resolves highly sensitive and complex investigations. They advise and provide proactive recommendations to HR Business Partners and business leaders on employee relations issues. They foster a positive work environment through full compliance with Nuvance policies, collective bargaining agreements, and state and federal employment law. They identify trends to address broader organizational and managerial issues.

Responsibilities:

1. Conducts highly sensitive and complex investigations on a broad range of employment matters including, but not limited to, harassment, discrimination, retaliation, wage and hour issues, performance management, management practices, and interpersonal conflicts.

2. Develops comprehensive investigation plans applying knowledge of employment and discrimination laws, whistle-blowing laws, rules of evidence, discoverability, and other laws pertaining to investigation plans, investigations, reports and recommendations.

3. Conducts prompt, thorough and complex investigations, including conducting interviews with concern raisers, witnesses and subjects, analyzes data, assesses risk and recommends remediation.

4. Consults and collaborates with other subject matter experts including Labor and Employment Counsel, HR Business Partners, HR Governance, Compliance, and Security to ensure legal and regulatory compliance and a consistent employee relations approach across the system.

5. Produces comprehensive and clear investigation reports summarizing allegations, investigative work performed, key findings and conclusions, ensuring that conclusions are evidence based. Produces other fact-finding reports, position statements and other formal documents as needed.

6. Recommends next steps required to successfully resolve any identified issues including disciplinary action (as appropriate) in support of investigation findings. Aligns with key stakeholders to gain appropriate consensus and support. Provide briefings to senior leaders on investigative matters as required.

7. Resolves manager and employee issues directly by acting as a consultant/coach through providing guidance on conflict and dispute resolution.

8. Utilize case management system and other company tools to document findings and evidence. Analyzes aggregate casework data to identify issue trends and opportunities and develops strategies to address systemic issues and mitigate organizational risk.

9. Review and provide recommendations on policies and procedures that support the employee experience.

10. Provides guidance, counsel, and instruction for management where needed in the application of Human Resources policies and procedures.

11. Other duties as assigned.

Other information:

• • Bachelor’s degree required and minimum of 5 years of experience conducting complex workplace investigations. 
  • Experience in conducting or overseeing investigations as a primary job responsibility. 
  • Experience in formal investigation report writing.
  • Master’s Degree or Juris Doctorate (JD) preferred.
  • Strong understanding of best practices related to conducting investigations.
  • Working knowledge of a wide range of Title VII and employment-related laws, rules, and regulations.
  • Ability to interact and communicate complex issues to a wide range of stakeholders, including executives.
  • Excellent problem-solving, analytical, and critical thinking skills including a high degree of comfort working with data.
  • Solid project and time management skills with the ability to manage multiple priorities.
  • Strong conflict management skills.
  • Ability to work under pressure.

Location: Summit-100 Reserve Rd

Work Type: Full-Time

Standard Hours: 40.00

FTE: 1.000000

Work Schedule: DAY 5

Work Shift: 8:00am - 5:00pm

Org Unit: 1786

Department: Human Resources

Exempt: Yes

Grade: S11

Salary Range: 

$32.6400 - $65.0100 Hourly

Working conditions:
Essential:
* Little or no manual skills / motor coord & finger dexterity
* Little or no potential for occupational risk
* Sedentary/light effort. May exert up to 10 lbs. force
* Generally pleasant working conditions.

EOE, including disability/vets.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.