Employee Success Specialist - Aditi Consulting
Indianapolis, IN 46204
About the Job
Responsibilities:
Required education, skills, experience, and abilities:
Desired skills, experience, and abilities:
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.
#AditiConsulting
- Partner with Employee Success Business Partners (ESBPs) to deliver a delightful employee experience to their assigned business unit.
- Facilitate administrative aspects of employee onboarding including new hire paperwork completion, answering general questions, and ensuring all new hires experience a smooth transition.
- Assist employees to resolve issues regarding benefits, compensation, immigration, and some employee relations by providing needed information or escalating in accordance with defined processes.
- Record and track all customer interactions using case management tool. Follow through to ensure case is resolved and closed appropriately and satisfactorily.
- Maintain appropriate level of process, program, and policy knowledge in order to assist employees.
- Own data integrity of all employee activity including auditing new hire information and employee changes.
- Provide continuous feedback to peers, management, and partners about trends, processes, and opportunities for improvement.
- Provide operating procedures and online file creation and maintenance as needed.
- Conduct system testing support as needed.
- Respond to employment verifications not provided by outsourced provider.
- Ensure compliance with SOX processes and support internal and external audits in this area.
Required education, skills, experience, and abilities:
- Bachelor's degree in an HR discipline or minimum of 1 year work experience in an HR service environment.
- Exceptional problem solving skills with passion for data integrity, process definition, and continuous learning
- Excellent verbal and written communication skills: concise, articulate, and confident. Outstanding listening skills with ability to navigate and consult with employees through personal and sometimes difficult circumstances.
- Ability to diagnose a problem and lead correction efforts through effective communication and efficient execution.
- Comfortable with a high-paced environment with competing priorities.
- Drives results and is solutions-oriented.
- Ability to maintain confidentiality in all aspects of job responsibilities.
- Outstanding project management skills including ownership over planning, tracking, and communicating project status/results.
- Exceptional time management, organizational, prioritization and follow-up skills.
- Places high priority on data integrity and security, confidentiality.
- Able to build credibility with both individual contributors and the executive staff.
- Work effectively in a team environment.
- Proficient in Word, Excel, PowerPoint, Google Docs. Thirst for growth and ability to drive process improvements utilizing technology.
- Experience with employment laws and practices for the region they support.
Desired skills, experience, and abilities:
- Experience with global HR Systems (Workday, ADP). Experience working across multiple disciplines and geographies in HR.
- Experience with global employment law and practices. Some experience utilizing case management tool preferred.
- Experience working in HR shared services organization for established company is ideal.
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.
#AditiConsulting
Source : Aditi Consulting
