Employment Services Specialist II (Open and Promotional) - County of San Mateo

The Human Services Agency (HSA) of the County of San Mateo is seeking a qualified candidate for the Employment Services Specialist II position. There is currently one vacancy located in Employment Services. This recruitment may also be used to fill future vacancies.

Under general supervision, the Employment Servies Specialist II will provide a variety of employment services to clients including assessment, counseling, and case management. Employment Services Specialist II will exercise independent judgment in assessing and counseling clients regarding training and employment in accordance with established County policies and procedures and program regulations.
 
The Employment Services Specialist in this classification work with a diverse population with various obstacles to employment. Additionally, the Employment Services Specialist is expected to provide the following services range.

Example of duties may include, but not limited to the following:
 

• Screen clients for eligibility for a broad range of employment related services strategies to guide individuals into the labor market.
• Utilize a variety of vocational assessment materials, inventories and information to analyze and interpret client skills, abilities, aptitudes, values, and personal traits to develop service plans that strengthen entry/re-entry into the labor market.
• Develop individual service plans with clients by identifying training and employment goals and implementing strategies to achieve goals.
• Assist in developing knowledge of employment and job placement opportunities.
• Arrange and schedule training and educational programs for clients.
• Communicate, collaborate and maintain regular contact with service providers and clients to ensure coordinated care services to meet client needs are provided.
• Participate in team meetings to discuss client strengths, challenges, and resources available to support the client.
• Maintain clear and concise documentation including letters, reports, forms, and case notes utilizing the county’s case management system. 
• Interpret Federal and State regulation and apply them to program policy and procedures.
• Abide by program rules, regulations, policies and procedures.
• Conduct community outreach and recruitment activities.
• Train new staff on the key aspects of operations, including working with supervisors to develop and conduct individual on-the-job training for new employees having difficulty applying policies and procedures.
• Train ongoing staff and supervisors on new or updated policy/procedures using adult learning theory.
• Provide assistance in collecting and disseminating quality assurance data, interpreting data and reports, analyze and identify trends, and in developing recommendations.
• Create graphs, charts, and summary reports to communicate findings to various stakeholders.
• Bilingual in Spanish, Tagalog, Cantonese, Vietnamese, and/or Mandarin desired.