EMR TRAINING PROJECT MANAGER - Beebe Healthcare

Why Beebe?:

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

 

Benefits

In addition to competitive compensation and wellness benefits (medical, dental, vision and prescription) Beebe Healthcare also offers:

• Sign-on and Referral Bonuses for select positions
• Tuition Assistance up to $5,000
• Paid Time Off
• Long Term Sick accrual
• Employer Contribution Plan
• Free Short and Long-Term Disability for Full Time employees
• Zero copay for drugs on prescription plan for certain conditions
• College Bound 529 Savings Plan
• Life Insurance
• Beebe Perks via Work Advantage
• Employee Assistance Program
• Pet Insurance

Overview:

The EMR Training Project Manager is responsible for communicating training policies and procedures across the organization; coordinating role analysis, which maps staff and providers to required training; coordinating all classroom and equipment aspects of EMR-led virtual training; manages Super User Leaders (SULs) onboarding and engagement throughout the project. This position is responsible for overseeing day-in-the life activities (DILs), led by super user leaders (SULs) 

Responsibilities:

Responsibilities for this role fall into 3 main categories:

1. Classroom administration and planning
2. End-user engagement and change management
3. Long-term training coordination.

 

 Classroom administration and planning

• Setting training requirements for end-user system access and getting buy-in on this decision from project and operational leadership
• Communicating with project leadership about training milestones, policies, and decisions
• Engaging with your Human Resources department, operational managers, and your EMR team to develop and implement a role analysis process that will identify all users who will need EMR access and map them to EMR-defined job roles. This task starts with obtaining an export of staff and providers from your HR system, and then working with operational managers to understand job functions that are performed by staff in their departments.
• Coordinating EMR training for your SULs. This task includes working closely with the EMR team to educate project and operational leadership about the purpose and structure of super user lead training, securing rooms for this event, and coordinating communication to super user leads, their management, and project and operational leadership.
• Communicating with SULs throughout the project to ensure that they are staying engaged and are prepared to support end-user training and readiness
• Developing processes for staff, providers, and managers to escalate questions and concerns about EMR class assignments and registration and working closely with the EMR team to address changes if needed.
• Providing the EMR team with the appropriate data to import trainee information into associated EMR Training Platforms.
• Communicating training registration and completion data from EMR to operational and project leadership and defining the proper escalation paths if either of those are off track
• Ensuring all staff have appropriate EMR training tracks assigned and are registered for EMR classes
• Securing training rooms, workstations, printers, projectors, screens, barcode scanners, and other equipment needed for virtual EMR-led training and any operationally led DILs that require a computer lab

 

End-user engagement and change management

• Creating and executing an overall vision for an end-user engagement program, including day-in-the-life activities for every role.
• Outlining and forming additional educational and communication plans as desired by your organization.
• Generating strong super user lead engagement before, during, and after go-live

 

Long-term training coordination and leadership

• • Planning and executing a successful employee onboarding program.
  • Works with the EMR team prior to go live to establish a process for EMR to receive ongoing personnel data to assign the appropriate training to new users and existing users transferring to new roles and departments
  • Ensuring new staff and transfers have appropriate EMR training tracks assigned.
  • Working with SULs, Clinical Informatics, EMR team, and others to ensure that productivity and proficiency metrics based on system usage are reviewed and staff are leveraging appropriate advanced training opportunities on an ongoing basis.
  • Working with analysts and super user leads to ensure key changes are communicated to end users prior to upgrades.

Qualifications:

Knowledge, Skills, and Abilities

• Capacity to prioritize and manage competing objectives and to clearly communicate results
• Ability to coordinate others and to communicate the importance of training and engagement to stakeholders
• Experience with project management, marketing and communications
• Strong organizational and coordination skills; ability to sequence activities logically
• Ability to develop and adhere to schedules to meet project deadlines
• Interpersonal skills to function well in administrative, management, patient care environments, and non-patient care healthcare environments
• Ability to work effectively with a diverse staff.
• Excellent verbal and written communication skills.
• Ability to use PC-based word processing, spreadsheet, and presentation software
  
  

Experience & Education Required

• Bachelor's degree in a Healthcare related field, Education, or Information Technology.
• Certification in Project Management is highly preferred.
• Master's degree preferred although not required.
• Certifications in Change Management, Adult Learning Theory or Instructional Design is a plus.

 

Working Conditions

• • Work requires typing, filing, use of telephone and sitting for prolonged periods of time
  • Working in multiple office and clinical sites throughout Sussex County, Delaware.
  • Stretching, bending, reaching, pushing, and pulling are required a moderate amount of time
  • May lift and carry up to 40 pounds on an intermittent basis
  • Some standing and walking is required
  • Must communicate fluently in English
  • Other language proficiency is a plus
  • Must demonstrate the ability to communicate effectively

Entry:USD $80,724.80/Yr.Expert:USD $125,132.80/Yr.