EMS Manager -Emergency Services, Administration, Part Time, Flex Shift - Steward Health Care

POSITION SUMMARY:

The EMS Manager is charged with managing and growing the day-to-day relationships with our EMS partners that transport into and out of Palmetto General Hospital and the Emergency Management program at the facility.

The EMS manager will work closely with the Hospitals EMS Medical Director to support their role and responsibilities and to actively grow Affiliate services and manage other EMS business and relationships within Palmetto General Hospital through formal contractual relationships.

The EMS Manager will work closely with the Chief Operating Officer to oversee the Emergency Management program for the facility, following all regulatory requirements for emergency management and ensuring the facility is prepared for disaster management.

The EMS Manager will serve as a Liaison to the hospitals Executive Team on all matters involving EMS operations.

• The EMS Manager will actively work to improve collaboration, integration, and coordination with area EMS services.
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Commits to recognize and respect cultural diversity for all customers (internal and external).
• Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.

KEY RESPONSIBILITIES:

• Serve as a liaison between the Hospital and area EMS agencies and on issues related to EMS and hospital operations.
• Actively participate in internal and external meetings related to advancement of EMS service line.
• Manage and grow EMS Affiliations within the Hospitals area services.
• Assist Hospitals EMS Medical Director with administrative functions:
• Affiliation Agreement management and coordination
• EMS Grand Rounds preparation and administrative oversight
• EMS Provider Credentialing
• EMS Care investigations
• EMS Medical Director/Service/Provider relationships and DPH reporting
• Coordinate EMS educational classes for area EMS providers
• Work with hospital emergency department leadership to assure proper data capture on EMS relevant metrics.
• Work with hospital emergency department leadership on issues related to EMS.
• Monitor EMS metrics/data for trends or issues.
• Coordinate and promote EMS recognition events (EMS Week, Hospital Week, etc.).
• Remain knowledgeable on local, state, and national EMS issues.
• Positively promote Palmetto General Hospitals commitment to EMS in all of the above duties.
• Sits on and is an active member of regional EMS committee and subcommittees
• Meets quarterly as part of Palmetto General Hospital EMS Enterprise
• Maintains the Emergency Operations Plan annually
• Design, develop, coordinate and implement training regarding the PGH
• Emergency Operations plan.
• Orchestrate the execution of a minimum of two emergency preparedness exercises per year, including one of which includes local emergency services.
• Participate with internal and external task forces, committees, and agencies regarding emergency preparedness.
• Ensure all Joint Commission standards for emergency management are communicated and met.
• Support the implementation and education of Incident command system.
• Chair the PGH Emergency management committee, thereby developing plans and timelines for accomplishing outstanding tasks.
• Ensure the appropriate emergency preparedness equipment and supplies are available, in working order, coordinate, and recommend purchase of supplies
• as necessary.
• Applies for and administers Federal and State grants.
• Performs other duties as assigned.

REQUIRED KNOWLEDGE & SKILLS:

• Should possess a strong EMS knowledge base with a reputation for collaboration, innovation, and team building.
• Excellent communication, interpersonal, and organizational skills are required.
• Must be capable of critical thinking skills to strengthen and grow business relationships.

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

• Education: Should possess EMT, Paramedic (preferred), or other healthcare related certifications/licensure (NRP, RN, PA).
• BS in Management, Healthcare, or Administration preferred.
• Equivalent EMS management or healthcare experience will be considered.

Experience:

• 8 years of EMS or healthcare clinical experience.
• EMS or healthcare leadership experience preferred.

Certification/Licensure:

• EMT certification or other clinical certification/license.
• Software/Hardware: Functional knowledge in MS Office applications as well as common EMS software applications.