EMS Operations Manager - Medical Express Ambulance Service

EMS Operations Manager

Exciting Opportunity: Join Our Team as an EMS Manager at MedEx Ambulance!

MedEx Ambulance is currently seeking applications for EMS Managers to help oversee our daily operations. The responsibilities of Operations Managers include:

• Responsible for supervision of field personnel
• Responding to incidents in the field.
• Handling customer/patient complaints.
• Upholding the rules and regulations set forth by the MedEx employee handbook.
• Perform all necessary station duties to ensure a well-stocked fleet of vehicles.
• Providing technical assistance and outreach to our service providers
• Working directly with the hospital discharge teams to ensure transports are scheduled and completed on time.
• Working on site to ensure the patient is ready for discharge.
• Assisting crews on-site to maintain a safe working environment.
• Developing and maintaining quality assurance and improvement processes 
• Assisting with billing inquiries 
• Providing technical assistance and outreach to our service providers

Join Chicagoland’s award-winning ambulance service and become a part of our EMS team.  We utilized the newest equipment and latest technology, providing emergency and non-emergency care.  

Our paramedics are eligible for tuition assistance/reimbursement and paid advancement opportunities such as Critical Care training!

THE MEDEX DIFFERENCE:

We believe EMS professionals deserve to use the best equipment available.

Our box-style (Type III) ambulances utilize state-of-the-art technology, including the Stryker Power-LOAD system & Zoll X-Series cardiac monitors. 

MedEx was the first ambulance service in the country to use telemedicine as an ambulance provider  

With a fleet of over 80 vehicles, MedEx utilizes ALS, BLS, & Critical Care/RN ambulances, Paramedic Chase Cars, Supervisor Response Vehicles, and service cars.  

MedEx services hundreds of outstanding healthcare facilities throughout the Chicagoland area, including Lurie Children’s Hospital, University of Chicago Medicine, UI Health, and Swedish Hospital - a part of NorthShore University HealthSystem

MEDEX OFFERS:

• Competitive wages and benefits;
• Blue Cross & Blue Shield Medical, Dental, and Vision Insurance
• Pet Insurance
• Disability and Life Insurance
• Paid time off
• Tuition Reimbursement 
• 401K with match
• Uniform Allowance
• Flexible Scheduling
• Educational Opportunities & Sponsored Con-Ed
• Membership in NAEMT
• Supportive & Respectful Environment
•  

EDUCATION, LICENSURE & CERTIFICATIONS:

• State-licensed Paramedic  (Required) 
• Nationally Registered Paramedic  (Preferred)                                              
• Highly desirable: ACLS, PALS, PEPP, ITLS/PHTLS 

OTHER REQUIREMENTS:

• Must be able to perform all essential job functions.
• Must complete a pre-employment screening
• Must complete EMS System Entry 

LOCATIONS:

• Mokena IL
• Chicago, IL
• Skokie, IL

Can you help us grow? MedEx has delivered unrivaled emergency medical services for over 25 years and is widely recognized as an industry leader! We’re adding top-tier talent to our team of highly skilled and dedicated EMS professionals.  Help us continue to provide world-class service for our patients, customers, and clients.