Energy Efficiency Program Support Manager - C&I - Randstad Sourceright
Newark, NJ 07102
About the Job
HYBRID***Will require 2-3x onsite on a weekly basis
Job Summary:
Job Summary:
This role is a first level leader, as a working supervisor, that can oversee up to 5 associates in the lower nomenclatures performing a broad ranges of program implementation duties:
- Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services
- Manage employee performance, onboarding, training, and mentorship.
- Ensure vendor and employee compliance with safety protocols and practices
- Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services
- Enhance program delivery/customer experience and resolve business/customer issues
- Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs
- Provide oversight for business controls, process improvement and compliance
- Ensure accurate invoice processing
- Identify and implement process improvements and automate where possible
- Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations
- Prepare and present program and project status reports to senior management
- Assist with special projects and ad hoc requests as necessary
- This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices
- During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations
Job Responsibilities:
- Oversee the vendor including contract and performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.
- Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services, enhance processes, program delivery/customer experience and resolve business issues.
- Develop and maintain program processes. Provide oversight for business controls, process improvement and compliance. Ensure accurate invoice processing. Identify and implement process improvements and automate where possible.
- Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and requlatory requirements; Prepare and present program and project status reports to senior management.
Job Specific Qualifications:
Required:
- B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, or related fields. In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field.
- Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency or Electric Vehicle program experience
- Management/leadership experience working with cross-functional teams
- Valid US driver's license
Desired:
- Certified Energy Manager (CEM) certification
- MBA or Advanced Degree
Source : Randstad Sourceright
