Eng 3, Engineering Ops-Englewood, Colorado - Georgia IT Inc.
Englewood, CO
About the Job
Job Title: Eng 3, Engineering Ops
Location: Englewood, Colorado
Position Type: Contract to hire
Work Status: US Citizen/Green Card
Interview Process: Phone, followed by Face-to-Face
Rate: $30 DOE (W2 Only)
Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services, and the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, engineering, and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies, and procedures. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.
Core Responsibilities
Certifications Network+, Security+
Preferred JCNIA, CCENT, CCNA
Years Experience 5-8 years related experience
Location: Englewood, Colorado
Position Type: Contract to hire
Work Status: US Citizen/Green Card
Interview Process: Phone, followed by Face-to-Face
Rate: $30 DOE (W2 Only)
Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services, and the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, engineering, and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies, and procedures. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.
Core Responsibilities
- Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues
- Acts as an advocate for Engineering Operations procedures, policies, and processes. Ensures projects are fully integrated into the operations environment including lifecycle problem management from front line CARE through Engineering
- In-depth knowledge of Manages Network Services Industry including retail, branch office and Data Center applications, service provide products and services perspective. Products knowledge includes Manages Router, Managed Wi-Fi (cloud and appliance), Managed Security (cloud and appliance) and Unified Communications.
- In-depth knowledge of Axerra, Ciena, Juniper, Cisco CRS platforms
- In-depth knowledge of carrier class data/voice network services (LAN/WAN, routing protocols, BGP4, MPLS, VPLS, EVPL, POS, etc.)
- In-depth knowledge of IP implementations, including QoS, Layer 2/3 environments
- In-depth knowledge of Metro Ethernet, SONET, DS1/DS3, TCP/IP, SIP, VPN, and MPLS technologies very desirable
- In connection with the above duties, apply knowledge and/or skills of Network Architecture, Design and Operations; Network security and firewalls; IPv4 or IPv6, and TCP/IP Application Layer; Wide Area and Local Area Networks, and routing protocols
- Creates data and metric systems to track operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas, and provides actionable insight to management
- Provides input to Engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications
- Performs complex and routine maintenance tests for designated areas of engineering. Identifies, isolates, and escalates issues to appropriate personnel
- Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero
- Contributes to design considerations for new products or architectural changes to existing products. Assists with or leads efforts to build new application infrastructure, coordinating efforts across teams
- Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization
- Leads the integration of projects into operations including instrumentation, automation, standardization, and methods/procedures. Does not have any direct supervisory responsibilities. May direct workflow and act as a technical lead
- Must be able to work nights and weekends, variable schedule(s) as necessary
- Other duties and responsibilities as assigned
Certifications Network+, Security+
Preferred JCNIA, CCENT, CCNA
Years Experience 5-8 years related experience
Source : Georgia IT Inc.
