Engineer/Sr Engineer, IT Infrastructure (Dallas, TX, US) - American Airlines

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• ​This job is a member of the Cloud and Engineering Platforms Team within the Information Technology Division.
• Responsible for both traditional and cloud based infrastructure implementations based on designs from infrastructure architects

What you'll do

• Develop infrastructure as code using Terraform, Python, and GitHub Actions to manage Kubernetes 
• Manage the lifecycle of Kubernetes clusters, including upgrades and implementing best practices. 
• Document solutions, architectural patterns, and best practices around the Kubernetes environment
• Work with internal IT teams (Risk, Security, Compliance) to implement security policies on Kubernetes clusters.
• Implement observability solutions on Kubernetes and develop alerting and monitoring
• Tune cluster performance
• Set up and manage the networking plumbing for Kubernetes.
• Troubleshoot Kubernetes issues related to resources deployed on the cluster 
• Collaborate with internal application teams to best utilize Kubernetes
• Encourages an environment of sharing and team work among the team.
• Stays current with systems technology best practices and changing technologies, in order to maintain domain expertise and recommend enhancements or changes
• Supports communication and response process by responding to users on system issues, maintenance, and system status, and  advising and escalating on any prolonged or major issues
• Mandatory rotational schedule for on-call off-hours support

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3 years of working experience as a technology professional
• 2+ years of platform engineering experience
• 2+ years of Kubernetes experience
• A strong understanding of DevOps philosophy and best practices

Preferred Qualifications- Education & Prior Job Experience

• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• Azure or Kubernetes technical certifications, such as Certified Kubernetes Administrator certification
• 2+ years of Microsoft Azure Kubernetes Service(AKS) with deep understanding of container orchestration and distributed system concepts
• 2+ years of experience implementing infrastructure as code

Skills, Licenses & Certifications

• Advanced ability to plan strategically for current and future business environments, including future technology and business design changes to create flexible, scalable solutions
• In-depth knowledge of IT business operations, systems requirements, and processes
• Experience keeping production environments operating at peak performance on the cloud and in containers 
• 2+ years of experience managing production Kubernetes infrastructure with exposure to the use of cloud vendor Kubernetes solutions such as AKS
• 3+ years of hands-on experience with infrastructure as code and configuration as code built and deployment using CI/CD best practices. Working experience with GitHub/GitHub Actions and ArgoCD are preferred.
• Extensive experience automating system tasks and infrastructure using Python and Terraform
• Experience with Service Mesh such as Istio, Kuma, and Control Plane such as Rancher
• Experience with Observability technologies and optimizing monitoring using technologies such as Prometheus, Dynatrace, Grafana, or Datadog
• Knowledge of Linux OS, network, and Azure PaaS solutions
• Desire to be part of an incredible team. That means being someone the team can count on, who communicates honestly, respects others and their views, can adapt quickly to changing priorities, and drives positive change.
• Ability to analyze complex problems and implement solutions and/or workarounds
• Ability to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge
• Ability to thrive in a sense-of-urgency environment and leverage best practices
• Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
• Proficiency in  Agile project management methodology, specifically within infrastructure area

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.