Engineer, Technology Network - XPO NAT Solutions LLC

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As an Engineer, Technology Network at RXO, you will be responsible for monitoring the health of mission critical systems associated with both internal infrastructure and customer facing systems. You will work closely within the department and various tech teams to ensure our monitoring solutions are applied in a deliberate, measured, and precise way. Become a part of our rapidly growing global team and we'll help you develop your career to a level that will exceed your expectations.

What your day-to-day will look like:

• Foster and leverage formidable insight into internal and external infrastructure to facilitate escalation, resolution, and documentation of incidents/issues
• Assist in execution of change controls, regular patching, and maintenance of network infrastructure
• Coordinate field tech resources to troubleshoot and/or install new network infrastructure

• Take ownership to solve problems directly or coordinate problem resolution between internal/external parties
• Monitor incident tickets/service requests and respond in a timely manner
• Participate in long-term projects to improve internal tools, infrastructure, and procedures.
• Order network circuits and be involved in the build process
• Be involved in network and site development/move projects, large and small

What you’ll need to excel:

At a minimum, you’ll need:

• Bachelor’s degree or equivalent related work or military experience
• 1 year of applicable Network/Service Operations experience

It’d be great if you also have:

• 1 to 2 years of applicable Network/Service Operations
• Direct experience with network monitoring and ticketing software
• Proficiency with productivity software and various web browsers
• Flexible schedule, this position will involve weekend and evening support during on call rotation
• Experience with monitoring software/tools (Solarwinds NPM, infoblox)

• Experience with DHCP, DNS, Subnetting, carrier ticketing portals
• Ability to work carrier/network issues to resolution.
• Experience with Cisco command line, iWAN/SDWAN/ACI, DMVPN, WiFi, Avaya/Cisco switching

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .