At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

Are you looking to work at an exciting, iconic Lake Geneva area resort that has mastered the art of guest service?  Then The Abbey Resort is The Lake Geneva Experience you are looking for!  We aim to hire individuals who are ready and committed to People First, Integrity and Excellence by creating memorable experiences in the lives of all we serve.       As part of the Abbey Resort family, you are considered to be a ‘transformational agent’ for our guests and ‘the best of the best’!  You will have the opportunity to join an incredibly talented team at an all-service resort situated on the beautiful shores of Geneva Lake. Our property mission is to exceed guests’ expectations by genuinely creating lasting memories through our commitment to maintaining positive attitudes, providing outstanding service and superior accommodations.  Every Guest, Every Associate, Every Time!  We offer an array of great benefits for all Abbey employees including property discounts in the Waterfront Shop, Waterfront and 240 West Restaurants, Café Latte, Avani Spa and Salon, as well as discounted room rates for friends and family. We also offer on the job training, uniforms, recognition programs, housing options, free parking, and free employee meals through our Employee Galley.    Scheduled hours may vary based on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours in order to properly support overall operations.  We’re always ready to lend a helping hand, as such, you would be required to perform other tasks and duties as assigned.  If you are ready to come Be The Difference – apply now! 

JOB SUMMARY:

As an Abbey Resort employee and part of the Benchmark company family you will have the opportunity to be part of an incredible team at in all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time. 

The Engineering Supervisor will assist the Assistant Chief Engineer and the Chief Engineer in overseeing the staff, making sure that the guests’ maintenance needs or other requests, are being solved. Responsibilities also include performing various work order tasks and maintaining preventive maintenance system for equipment.

BASIC FUNCTION: To help maintain the property operations as well as supervising and training staff on policies and procedure.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• High school diploma or equivalent.
• Two years experience in a similar job in the hospitality industry.
• Previous supervisor experience preferred.
• Certified pool operator preferred.
• Ability to read and interpret HVAC, electrical, mechanical and plumbing blueprints.
• Ability to use hand tools and power tools.
• Ability to read wire and schematic diagrams.
• Ability to properly use a multimeter.

ESSENTIAL FUNCTIONS:

• Assists in training and supervising Engineering staff in accordance with Property Operations and the property’s policies and procedures.
• Resolves guest’s problems and handles all guest requests.
• Identifies problems, initiates work orders, accomplished assigned work orders and does all necessary repairs.
• Performs preventative and general maintenance (i.e., changing filters, equipment and facility inspections) and maintains logs in an organized manner.
• Complete the duty rounds checklists and correct any problems noted.
• Responsible for correct use of the office equipment and computer programs, the EMS system and the Life Safety Systems (training provided).
• Perform swimming pool chemical tests and make necessary corrections, with training.
• As part of the Property Operations team, assistance may be needed with general duties of the Grounds team including, landscaping, seasonal outdoor decorations, trash and/or snow and ice removal, and other projects.

MARGINAL FUNCTIONS:

• Required to perform other tasks and duties as assigned.
• Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours.

ENVIRONMENT:

Works in all areas of the property, both indoors and outdoors possible in inclement weather. Must be able to work at various heights on ladders, roofs, etc.