Enterprise Account Executive, Service Cloud at Salesforce
Austin, TX 73301
About the Job
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way
And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world
If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.As an Account Executive within the Service Cloud team, you would be responsible for selling the world's #1 platform application for Service, which is the fastest growing application solution at Salesforce
You will focus on selling the Service Cloud product portfolio in partnership with your extended sales team members in the world's greatest team selling environment
As an Account Executive, you will formulate and execute a Service Cloud sales strategy across a small set of high tech strategic accounts
You will work with existing Salesforce customers, as well as new buyers, in these existing accounts to grow Service Cloud market share and spend.Your Impact:You will work closely with current customers and prospective customers as a trusted adviser to deeply understand their unique company challenges and goals
You will consult with customers to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations
You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.Responsibilities:Develop a point of view & strategy for the accounts/business that you managePersonally create new leads and relationships with customers across accountsEffectively motivate and engage extended team members to drive high quality customer experiencesLead the strategy and drive activities to completion for sales engagementsCreate high quality presentations, proposals and written contentBring operational excellence to everything you doRequired Skills/Experience:7+ years of experience with selling technology solutionsProspecting within Enterprise segmentConsultative and solution selling experienceOutstanding quota attainment history and track recordDesired Skills/Experience:Discovery SkillsPlanning and Closing SkillsProblem SolvingObjection Handling SkillsCRM experienceAbility to succeed in a fast paced environmentBackground selling Customer Service or Call Center solutionsSalesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way
The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model
These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row
We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce
Together, with our whole Ohana (Hawaiian for family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world
Each of us has a responsibility to drive Equality in our communities and workplaces
We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more
Learn more about Equality at and explore our company benefits at .Salesforce is an Equal Employment Opportunity and Affirmative Action Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status
Salesforce does not accept unsolicited headhunter and agency resumes
Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $125,700 to $216,200.For Washington-based roles, the base salary hiring range for this position is $125,700 to $216,200.For California-based roles, the base salary hiring range for this position is $125,700 to $216,200.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience
Certain roles may be eligible for incentive compensation, equity, benefits
More details about our company benefits can be found at the following link:
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way
And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world
If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.As an Account Executive within the Service Cloud team, you would be responsible for selling the world's #1 platform application for Service, which is the fastest growing application solution at Salesforce
You will focus on selling the Service Cloud product portfolio in partnership with your extended sales team members in the world's greatest team selling environment
As an Account Executive, you will formulate and execute a Service Cloud sales strategy across a small set of high tech strategic accounts
You will work with existing Salesforce customers, as well as new buyers, in these existing accounts to grow Service Cloud market share and spend.Your Impact:You will work closely with current customers and prospective customers as a trusted adviser to deeply understand their unique company challenges and goals
You will consult with customers to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations
You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.Responsibilities:Develop a point of view & strategy for the accounts/business that you managePersonally create new leads and relationships with customers across accountsEffectively motivate and engage extended team members to drive high quality customer experiencesLead the strategy and drive activities to completion for sales engagementsCreate high quality presentations, proposals and written contentBring operational excellence to everything you doRequired Skills/Experience:7+ years of experience with selling technology solutionsProspecting within Enterprise segmentConsultative and solution selling experienceOutstanding quota attainment history and track recordDesired Skills/Experience:Discovery SkillsPlanning and Closing SkillsProblem SolvingObjection Handling SkillsCRM experienceAbility to succeed in a fast paced environmentBackground selling Customer Service or Call Center solutionsSalesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way
The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model
These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row
We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce
Together, with our whole Ohana (Hawaiian for family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world
Each of us has a responsibility to drive Equality in our communities and workplaces
We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more
Learn more about Equality at and explore our company benefits at .Salesforce is an Equal Employment Opportunity and Affirmative Action Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status
Salesforce does not accept unsolicited headhunter and agency resumes
Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $125,700 to $216,200.For Washington-based roles, the base salary hiring range for this position is $125,700 to $216,200.For California-based roles, the base salary hiring range for this position is $125,700 to $216,200.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience
Certain roles may be eligible for incentive compensation, equity, benefits
More details about our company benefits can be found at the following link:
https://www.salesforcebenefits.com.SummaryLocation
: California - San Francisco; Illinois - Chicago; New York - New York; Washington - Seattle; Texas - Dallas; California - Irvine; Georgia - Atlanta; Indiana - Indianapolis; Texas - AustinType: Full time 