Enterprise Application Administrator - CoreSite

As a member of CoreSite’s information technology team, the Enterprise Application Administrator is responsible for the administration of key enterprise applications that support critical business operations.  The position will facilitate the reliable performance and security of the applications while coordinating with various application vendor support teams to ensure timely resolution of support issues. The Enterprise Application Administrator will collaborate with the rest of the DevOps team to ensure smooth and accurate delivery of system changes as needed.

Duties:

• Install and upgrade enterprise applications as needed to support strategic projects
• Maintain systems by applying system updates and upgrades
• Coordinate with support vendors to ensure resolution of various types of support requests
• Collaborate with various teams to troubleshoot application issues
• Track and manage internal support requests to ensure the timely resolution of issues
• Administer user access for key enterprise applications
• Develop and modify monitoring and alerting frameworks to support technology solutions
• Communicate with application user bases when issues arise
• Participate in regular audit and compliance activities to ensure the integrity of our systems
• Special projects as assigned
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and values

Requirements

Knowledge, Skills & Abilities:

• Ability to thrive in a hybrid work environment that consists of at least two onsite days in downtown Denver office per week including Tuesdays and Wednesdays for in-person team collaboration
• Team and customer service orientation while working well as part of a group
• Pivot easily within a constantly changing Agile environment
• Self-starting, self-motivated, driven individual
• Strong troubleshooting skills
• Strong ability to communicate with various teams at both the technical and business levels

Education/Experience:

• 3+ years experience administering a Microsoft Windows environment
• 3+ years experience in a technical support role
• 2+ years experience with application installation and configuration
• Experience with Microsoft SQL Server preferred
• Experience with JD Edwards, MuleSoft, and/or Salesforce preferred
• Certifications a plus (Microsoft, A+, Security+, AWS, etc.)

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the job’s duties, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move objects weighing up to 25 pounds.

Compensation:

Compensation for this role includes a base salary between $$75,000 and 85,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through October 7 2024 

Benefits

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice