Enterprise Application Analyst (O2C) - Remote - CRH Americas

Job ID:  502079

Exempt

Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety-first mindset.

Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo.

Job Summary

Oldcastle Infrastructure is looking for a service focused individual with strong expertise in strategic technical platforms associated to the order to cash business process, strong business acumen, and outstanding problem-solving skills to join our team as Enterprise Applications Analyst – O2C.  The Enterprise Applications Analyst – O2C, provides hands on delivery of system configuration, set up, security, and improvements for Oldcastle Infrastructure’s business technology environment. In addition, the O2C Analyst leverages business process knowledge and technology acumen to manage the software vendor relationship, testing of application updates, and troubleshooting of user reported issues.  He or she partners closely with strategic business stakeholders and other Information Technology teams to define and lead projects related to application changes, acquisition integration, and enhanced solution delivery.

Job Responsibilities (Essential Duties and Functions)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support best of breed strategic order to cash systems ensuring emphasis on expertise, accountability, and cross functional collaboration.

• Drive execution and optimization of all applications for changes to business structure and strategy.

• Contribute and/or drive the strategy and roadmap for the O2C suite of solutions, including cloud offerings.

• Partner with members of the Sales, Operations, Commercial & Performance Excellence organizations to deliver high quality strategic solutions that enable enterprise process efficiency, visibility, insights and structure.

• Ensure engagement of all relevant stakeholders and identification of requirements from both a system and process perspective.

• Contribute and/or drive the functional design, technical design and execution of the order to cash suite of solutions.

• Ensure data integrity and accuracy in all order to cash applications, implementing the necessary operational controls.

• Support and/or drive dashboarding and visualization to enable analysis and action-oriented reporting.

• Support and contribute to the direction of corporate business intelligence platforms.

• Ensure appropriate execution of the systems tollgate process for all O2C related initiatives.

• Provide O2C system/process, guidance and final sign-off.

• Develop and facilitate a framework for training users on the O2C solutions in place.

• Travel as needed, 10-20%.

Job Requirements

• Bachelor’s degree in Information Systems, Business, or similar discipline.

• Minimum 5+ years of experience administering cloud based applications supporting the Order to Cash process (i.e. Salesforce, Bill Trust, NetSuite, Microsoft AX Dynamics, Oracle JD Edwards, High Radius preferred)

• Experience with implementing and supporting EDI (850, 856, 810) required.  Experience working with 3rd party EDI providers like SPS Commerce preferred.

• Experience working with IT service platforms required (ServiceNow preferred).

• Experience supporting technical integrations through platforms such as Mulesoft or WebMethods preferred.

• Specific application technical or implementation certification is preferred.

• Experience in a global, complex, multi-national manufacturing environment preferred.

Knowledge/Skill Requirements

• Strong skills in relationship building among business stakeholders & colleagues.

• Strong verbal and written communication skills, able to adapt communication and key messages to the audience.

• Excellent documentation skills are required.

• Insightful and analytical contributor that provides valuable observations.

• Problem solver with ability to breakdown complex situations and provide solutions.

• Proactive contributor that can work in fast-paced, growing, and dynamic environment.

• Advanced analytical, diagnostic, and technical skills.

• Project management experience is a plus.

Work and Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Sitting for extended periods of time.

• Ability to safely lift up to 50 pounds.

• Preferred office location for this position is Oldcastle Infrastructure’s headquarters in Atlanta, GA.

• Ability to travel (overnight) as required based on business needs up to 15%, depending on projects and business needs.

• Work from home potential of up to 60% per week.

• Ability to drive up to 4 hours for onsite services and meetings.

• Must pass background check, alcohol and drug testing.

• The position may require work outside of normal business hours in response to critical incidents or business-impacting project deliverables.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.