Enterprise Content Management System Administrator - Tacoma-Pierce County Health Department
Tacoma-Pierce County Health Department, WA
About the Job
Do you thrive in working with electronic content management? How about working for a dynamic, highly functioning team? We invite you to apply for our IT Analyst III - Enterprise Content Management System Administrator position! This is a Regular (1.0) FTE in the Information Technology Program within our Administrative Services Division.
The Enterprise Content Management System Administrators primary focus will be with the Departments Laserfiche content management and workflow system. This position serves to maintain, innovate, evaluate, design, manage and implement business systems, databases, software and methodologies to enable excellence in the Tacoma Pierce County Health Department. Under technical direction from engineering staff, the focus will be providing advanced problem resolutions, administration and project implementation support.
***** Anticipated Start Date 1/2025*****
Some of what you'll do:
Click here for a detailed Classification Specification.
Some of what you'll do:
- Perform complex computer system programming, application analysis, development, network administration, data modeling, and database administration activities to maintain the Department's information system.
- Defines, develop and analyze data systems.
- Install, test and operationalize basic technology infrastructure and systems utilizing knowledge of how infrastructure and systems interface within the network.
- Create Windows database system and program utilities to run as multi-user applications on the network.
- Analyze and modify existing data systems to develop applications, which add functionality to software.
- Utilize Department's systems to generate large-scale reports.
- Assist in the support of the Windows server environments, network performance and integrity of the infrastructure.
- Assist in troubleshooting and maintenance of the LAN, WAN, intranet, back-ups, disaster recovery and other assigned network related hardware and software.
- Assist in the support of networked routers, access services, cabling and other assigned network related hardware and software.
- Assist in support of the internal and external email systems.
- Assist with maintenance of client desktops and respond to assigned help desk requests.
- Develop stand-alone applications for various program activities.
- Build data systems, which permit the Department to transmit sensitive and confidential data.
- Determine system specifications, record layouts and develop procedures to process information, and test multiple approaches to the internal structure of programs to ensure qualitative measures involved in system analysis are properly addressed.
- Use programming languages to program software from detailed specifications.
- Utilize knowledge of network operations to address software application, and infrastructure issues.
- Maintain records and documentation of software designs, system applications, and network infrastructure.
- Prioritize and address multiple system analysis projects which are of substantial importance to management or the operation of the department's network and systems.
- Assist in the selection of software, system design, and hardware decisions related to the wide area network as needed.
- Conduct investigations and studies to secure data upon which important policy and procedure determinations are based. Review, interpret, and provide input into the development of policies and procedures that affect systems and programs.
- Lead and coordinate projects, and assist users and IT staff in project planning, implementation, systems configuration, and product purchasing.
- Coordinate and collaborate with management, users, vendors, contractors and IT staff to analyze, procure, implement, support and maintain various applications issues and/or software systems and assist users in meeting technological needs.
- Oversee vendors and contractors.
- Respond to and provide technical expertise to staff; educate users on system/software capabilities.
- Research and/or troubleshoot system issues.
- Analyze program needs to provide costing data.
- Convey highly technical data in layman's terms to users.
- Consult with senior information system staff to establish and maintain security procedures around sensitive and confidential applications.
- The work you do might require you to participate in the Title XIX Medicaid Claiming Program.
- Perform related work as assigned.
Job Type: Regular
Agency: Administrative Services
Location: Tacoma-Pierce County Health Department
Source : Tacoma-Pierce County Health Department
