Entry Level Account Manager - Sonar Spark

About Us:
Sonar Spark is a pioneering tech company known for delivering dynamic digital solutions that empower businesses to achieve their goals. We prioritize innovation, client satisfaction, and collaboration. Our Madison-based team is passionate about fostering strong client relationships and creating lasting impact. If you’re enthusiastic about starting a career in account management within a forward-thinking company, Sonar Spark could be your ideal workplace.

Job Description:
We are seeking an Entry Level Account Manager to join our team and be a key point of contact for our clients. In this role, you will work closely with the sales and customer success teams to ensure our clients receive exceptional service and support. This is an exciting opportunity to learn and grow in a fast-paced environment while building relationships with a diverse range of clients.

Responsibilities:

• Serve as a primary contact for assigned client accounts, addressing their inquiries and needs.
• Assist with the onboarding process for new clients and maintain communication throughout the client lifecycle.
• Collaborate with internal teams to ensure timely delivery of solutions and services.
• Identify opportunities for upselling or cross-selling additional services.
• Monitor account performance and prepare reports for both clients and internal stakeholders.
• Handle client feedback and resolve any issues to maintain high levels of satisfaction.
• Stay informed on industry trends and share insights with clients to enhance their experience.

Skills Required:

• Excellent interpersonal and communication skills.
• Strong organizational skills and ability to manage multiple accounts.
• Proficiency in Microsoft Office and CRM software.
• Detail-oriented with a proactive approach to problem-solving.
• Ability to work effectively both independently and as part of a team.
• A customer-focused attitude and eagerness to learn and grow in a client-facing role.

Benefits:

• Competitive salary ranging from $60,000 to $72,000.
• Comprehensive health, dental, and vision insurance.
• Paid time off, including vacation and holidays.
• Opportunities for professional development and advancement.
• A collaborative and supportive work culture.

If you're ready to kickstart your career in account management and work with a passionate team, apply now to join Sonar Spark as an Entry Level Account Manager!