Entry Level Account Manager - SMH Business Services

We are a management firm partnered up with reputable telecommunications brands to increase their brand visibility nationwide. With the pressure from our high priority clientele, our company has projected immeasurable growth. Therefore, we want to add a Account Manager to our high-performing and energetic team. The Account Management team’s main priority is to make every customer's day and leave them with a lasting impression. 

Responsibilities of the Account Management Role: 

• Initiate contact with potential new customers, educating them on client products and services
• Negotiate sales converting inquiries into accounts with high closing rates and low cancellations
• Maintain attention to detail on account follow-up and client onboarding
• Follow Account Management policies that implement strict adherence to all time-sensitive communications and submissions
• Maintain high levels of integrity on corporate compliance policies and procedures
• Participate in ongoing training and development with eagerness and enthusiasm
• Collaborate with the Customer Service and Support team on increasing customer engagement

Skill We are Looking for in the Account Management Position:

• A people-person personality and extremely charismatic
• High levels of integrity and moral conduct
• Impeccable time management and attention to detail
• Unwavering dedication to both personal and professional growth
• High caliber communication skills, both written and verbal
• Adaptable, flexible, versatile
• 1-2 years of experience in customer service, customer support, or sales is desirable.
• An Associate's Degree or Bachelor's Degree is not required but preferred

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