Entry-level Collections Assistant - AIR Communities

Who We Are

AIR Communities is a Real Estate Investment Trust headquartered in Denver, CO. We are one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets. At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.

We are hiring a Collections Specialist to join our centralized operations support team in Denver, CO. If you are looking for your first corporate office opportunity with a consistent schedule so you can enjoy your evenings and weekends, take the first step in your new career with AIR! 

Where You Will Work

Our corporate office is located in the Denver Tech Center. Our office spans the top two floors of the building and features expansive views of the mountains and the downtown skyline. 

AIR values relationships and the benefits from working side by side with teammates, therefore this position will be in-office 5 days a week to support central administrative operations.

What You Will Do

• Utilize a computerized system for monitoring, processing and/or auditing the different stages of the resident rent cycle.
• Communicate with Team Members, residents, to ensure all post move out processes are followed correctly.
• Provide system administration support to ensure accurate record keeping and investigate and resolve inaccuracies per Operations Manual requirements.
• Responsible for completing tasks that are delivered through the centralized mailbox.
• Assist with processing files through post move out process due to delinquency and non-payment.

What You Have

• 1-3 years of customer service or administrative experience (retail, hospitality, etc.) 
• Enjoy helping customers in a fast-paced environment
• Superior attention to detail
• Ability to quickly learn and utilize multiple software applications and data entry systems
• Dependable and proven ability to work independently
• Advanced written and oral communication skills
• Intermediate to advanced skillset with Microsoft Office Suite
• Property management experience a plus

What We Offer

AIR offers attractive total compensation packages designed to recognize and reward performance including :

• Expected pay rate of $20.00 - $23.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 401(k) plan with employer contribution.
• Paid time off including vacation, sick time, and 11 holidays.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

What You Need to Know

Application Deadline: The initial deadline for applications is 10/16/2024. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.