Entry Level Customer Service Assistant - Sharpcontra

About Us:
Sharpcontra is a rapidly growing company specializing in business solutions and client management services. Based in Miami, FL, we pride ourselves on delivering exceptional customer service and fostering long-lasting relationships with our clients. We value innovation, teamwork, and a customer-first approach in everything we do.

Job Description:
We are looking for a motivated and friendly Entry Level Customer Service Assistant to join our team. In this role, you will be the primary point of contact for customers, helping them with inquiries, resolving issues, and providing exceptional service. This is an ideal position for someone looking to begin a career in customer service with room for growth.

Responsibilities:

• Handle customer inquiries via phone, email, and in person.
• Provide product information and answer customer questions.
• Resolve customer complaints in a professional and timely manner.
• Process orders and assist with billing and payments.
• Maintain accurate records of customer interactions.
• Assist in other administrative tasks as needed.

Skills Required:

• Strong communication and interpersonal skills.
• Excellent problem-solving abilities.
• Ability to work well in a team-oriented environment.
• Basic computer skills, including proficiency in Microsoft Office.
• High attention to detail and organization.

Benefits:

• Competitive salary ranging from $44,000 to $56,000.
• Health, dental, and vision insurance.
• Paid time off and holiday benefits.
• Career advancement opportunities.
• A supportive and inclusive work environment.