Entry Level Customer Service Assistant - Twine Chart
Miami, FL 33132
About the Job
Description
About Twinechart:
Twine Chart is a dynamic and innovative company specializing in providing comprehensive data visualization and analytics solutions. We empower businesses to make informed decisions by transforming complex data into easily understandable visual formats. Our team is dedicated to delivering cutting-edge tools and services that enhance data-driven decision-making.
Position Overview:
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This role is perfect for individuals who are passionate about providing exceptional service and supporting customers in a friendly and efficient manner. As an Entry Level Customer Service Assistant, you will be the first point of contact for our clients, helping to address their needs and inquiries while creating a positive experience.
Salary Range:
$18.00 - $28.00 per hour
Key Responsibilities
- Assist customers with inquiries and provide accurate information about products and services.
- Handle customer complaints and feedback in a professional manner to ensure satisfaction.
- Maintain a positive and friendly demeanor while interacting with customers via phone, email, or in person.
- Support daily operations by managing customer orders and processing requests efficiently.
- Document customer interactions and maintain records to help improve service quality.
- Collaborate with team members to achieve performance goals and enhance overall customer experience.
Skills, Knowledge and Expertise
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Ability to work effectively in a team environment and independently when needed.
- Excellent problem-solving skills and attention to detail.
- Proficiency in basic computer applications and technology.
- Friendly and approachable demeanor with a passion for helping others.
Benefits
- Comprehensive health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (PTO) and holidays
- Professional development opportunities
- Employee wellness programs
Source : Twine Chart