Entry Level Customer Service Representative - BIQ
Raleigh, NC
About the Job
Are you a friendly and motivated individual looking to start your career in customer service? Join our vibrant team at BIQ and make a difference every day!
At BIQ, we believe that exceptional customer service is at the heart of our success. We're on the lookout for enthusiastic entry-level Customer Service Representatives who are ready to bring their positive energy and passion for helping others to our team.
What You'll Do:
- Assist customers with inquiries, providing them with product information and resolving any issues they may have
- Maintain a friendly and professional demeanor while managing customer interactions
- Help process orders while ensuring a smooth customer experience throughout their journey
- Collaborate with team members to identify and implement improvements to our customer service processes
- Stay informed about our products and services to effectively assist and educate customers
What We're Looking For:
- A positive attitude and a desire to help others
- Strong communication skills, both written and verbal
- Ability to listen actively and resolve issues with compassion and understanding
- A team player who thrives in a fast-paced environment
- Basic computer skills - familiarity with customer service software is a plus!
Why Join Us?
- Training and Development: We provide comprehensive training to help you succeed and grow within the company.
- Supportive Environment: Our team is like a family, and we value collaboration and open communication.
- Career Advancement: Opportunities for advancement are available for those who show initiative and a commitment to excellence.
- Fun Perks: Enjoy team-building activities, monthly celebrations, and recognition for your hard work!
Ready to Take the Next Step?
If you're excited about joining a company that values its employees and is dedicated to providing outstanding service to customers, we'd love to hear from you!
Come help us create unforgettable customer experiences at BIQ—where every interaction matters!