Entry Level Desktop Support Technician - INSPYR Solutions
Orlando, FL 32811
About the Job
Title: Desktop Support Technician- Entry Level
Location: Orlando, FL- Onsite (First 90 days)
Duration: Direct Hire
Compensation: $40K-$50K
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US
Responsibilities:
Skillset / Experience:
Nice to Have:
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Location: Orlando, FL- Onsite (First 90 days)
Duration: Direct Hire
Compensation: $40K-$50K
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US
Responsibilities:
- Provide Level 1 support for desktop systems, including both Windows and Mac platforms.
- Work with supply chain to ensure image accuracy for windows OS deployments
- Troubleshoot and resolve hardware, software, and network issues for end-users.
- Install, configure, and maintain desktop computers, peripheral equipment, and software.
- Assist with setting up new user workstations, including computer accounts and configurations.
- Perform routine maintenance, such as system updates and upgrades
- Collaborate with senior IT staff on more complex issues and escalate problems when necessary.
- Document technical issues and resolutions for future needs
- Provide basic support for printers, mobile devices, and other office equipment.
- Ensure that security and compliance protocols are followed during all operations.
- Offer excellent customer service and communicate technical information effectively to non-technical staff.
Skillset / Experience:
- 1 year of experience in desktop support, help desk, or a similar IT role.
- Proficiency with Windows and macOS operating systems.
- Basic understanding of networking concepts like TCP/IP, DNS, DHCP
- Familiarity with common software applications, including Microsoft 365.
- Strong troubleshooting and problem-solving skills.
- Ability to manage time effectively and prioritize tasks.
- Excellent communication and interpersonal skills.
- A positive attitude and willingness to learn new technologies.
Nice to Have:
- 1-3 years experience with Active Directory, Office 365, or other enterprise systems
- Knowledge of basic scripting or automation tools.
- Relevant certifications such as CompTIA A+
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Source : INSPYR Solutions
