Entry-Level Insurance Customer Service Representative - The Herman Agency - Country Financial

The Herman Agency - Country Financial, founded by Andrew Herman in 2010, has a strong presence in the Atlanta area and is deeply committed to community involvement. With a growing financial book and big goals for the future, we take pride in providing a multi-line insurance service, covering Property & Casualty, Life, Farm, Commercial, and Financial Services. Our office thrives on teamwork, respect, and giving back to the community. Every team member is asked to plan two volunteer days per year, fostering both personal and community growth.

We are seeking an Entry-Level Insurance Customer Service Representative who is passionate about helping others and eager to grow with our agency. In this role, you will support clients, assist with underwriting, handle claims, and maintain strong client relationships. With our hands-off management approach, youll enjoy autonomy in your role while contributing to a dynamic and positive work environment. We offer a progressive pay schedule, starting at $2,860/month, with an eventual salary of $50,000/year plus bonuses, depending on your performance and ability to manage the office independently.

Why Join The Herman Agency?

• No micromanaging; enjoy a hands-off, respectful office atmosphere
• Opportunity to volunteer and give back to the community
• Career growth potential, with a path to an office manager role as we expand
• Hybrid work opportunities after onboarding (minimum of 3 days in the office)

If you're looking for a dynamic and supportive workplace with room for growth, apply today and become part of The Herman Agencys future success!

Salary Range: $50000 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

• Maintain and strengthen client relationships
• Handle payment transmittal and assist with client billing
• Prepare quotes and review renewals
• Organize and prepare for client annual reviews
• Collaborate with underwriting, claims, and billing departments
• Develop and maintain schedules for client meetings and reviews
• Write new business policies

• A genuine passion for helping people and building relationships
• Strong interpersonal skills and a positive attitude
• Ability to handle multiple tasks and adapt to a fast-paced environment
• Interest in contributing to the community through volunteer work