Entry-Level Insurance Customer Service Representative - Primary Location

The Ellgren Agency, Our Mission, Our History, Our Values, Our Goals: https://share.synthesia.io/35ce6685-47b3-4915-846d-c29f1c3a7932

The Ellgren Agency is a respected leader in the insurance industry, boasting a successful track record as a large agency. Our ambitious goal is to become the number one agency in the state, and we achieve this through our commitment to community involvement, regular team-building activities, and a strong focus on taking care of our people.

We're seeking an Entry-Level Insurance Customer Service Representative with previous office experience to join our dedicated team. The position offers a competitive base salary based on experience, ranging between $18 - $19 per hour. As a valued member of our team, you'll have the opportunity to grow and develop in a supportive environment while contributing to our agency's success.

If you're passionate about customer service and eager to launch your career in the insurance industry, we want to hear from you! Apply now to become part of The Ellgren Agency family and make a meaningful impact in our clients' lives.

Salary Range: $18.00 - $19.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Hands on Training

Career Growth Opportunities

Evenings Off

Bonus Opportunities

Warm Leads Provided

Weekends Off

Holidays Off

Paid Holidays

Professional Development

Advancement Opportunities

Mentorship

Continuing Education Opportunities

Ongoing Training Seminars

Professional Work Environment

Team Building Activities

Paid Parking

Equipment Provided

Monday - Thursday (8:30am - 5:30pm) Work Schedule

Friday (8:30am - 5pm) Work Schedule

Responsibilities

• Provide comprehensive insurance education and guidance.
• Maintain accurate and up-to-date client records.
• Prepare and issue insurance documents promptly and accurately.
• Ensure policy changes are processed accurately and in compliance with regulations.
• Conducts timely follow-up communication with clients to address inquiries and concerns.
• Identify opportunities to upsell additional products to existing clients.
• Implement retention strategies to foster loyalty and satisfaction.

• Proactive and motivated individual who takes initiative without constant supervision.
• Meticulous attention to detail in all tasks and responsibilities.
• Works effectively with colleagues to achieve team goals and objectives.
• Driven by achieving personal and professional goals.
• Clear and effective communication skills, both written and verbal.
• Demonstrates professionalism and respect in all interactions within the office environment.