Environmental Services / Custodial Operations Manager 3 - Sodexo

• • Put your passion for people to work and make a real impact on patient satisfaction.

  Sodexo is seeking a Environmental Service Operations Manage 3 for Tuff Medical Center, located in Boston, Massachusetts. This is a 2nd shift position, with some weekends and holidays.

  Our Sodexo Healthcare Environmental Services / Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. The position will manage a team of 148 client paid, non - union staff. This is a 415 bed facility. This teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
  
  The successful candidate will:

  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • lead teams and departmental projects and initiatives;
  • effectively manage the Unit Operating System; and/or
  • support a diverse and inclusive workforce.
    
  • healthcare experience is necessary

  Is this opportunity right for you? We are looking for candidates who:

  • have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;
  • have customer service and/or guest satisfaction in a healthcare or hospitality;
  • possess strong leadership skills and has the ability to work independently to drive program;
  • monitor compliance and reach project target dates of completion;
  • have experience effectively managing projects within agreed upon timelines;
  • are results and safety driven;
  • are proficient with computers and other technology
    

  Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment and must have the Flu Vaccine also. A legally required exception. You are required to report their vaccination status and upload proof of vaccination via an online portal

Learn more at https://www.tuftsmedicine.org/

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Basic Education Requirement - Bachelors Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.