Environmental Services & Event Support Lead, Full Time - Seattle Art Museum

OVERVIEW: The Environmental Services & Event Support Lead is responsible for the coordination of and participation in cleaning and program activities for across all three sites.

FLSA STATUS: Non-Exempt
REPORTS TO: Facilities & Environmental Services Manager
COMPENSATION: $22.07 hourly

BENEFITS: Full Time SAM Staff are eligible to enroll in medical (through Kaiser), dental (through Delta Dental of WA), vision (through Vision Service Pan), and basic life insurance/LTD/AD&D (through LifeMap), as well as a Flexible Spending Account (through Navia Benefit Solutions). FT Staff also have the option to elect Short Term Disability or Supplemental Dental Insurance (through Aflac). FT Staff can participate in SAM’s 403b retirement plan, and begin receiving a guaranteed 3% employer contribution following 1 year & 1,000 hours worked. FT Staff have access to paid time off for vacation, sick leave, bereavement leave, and jury duty per accrual and pro-rated schedules. SAM observes 11 holidays each year, and offers FT Staff 1 paid floating holiday of their choice. FT Staff can opt into a 50% subsidized unlimited Orca card. FT Staff also receive a Patron level membership to SAM, and a Tier III membership to the American Alliance of Museums, as well as access to an onsite fitness facility, SAM’s museum library, a no-cost Employee Assistance Program resource, a 20% discount at the SAM Museum Shop and a 10% discount at SAM’s MARKET cafe, and 8 Home Free Guarantee cab rides home per year.

WORK SCHEDULE: This role is staffed in two distinct shifts, Friday – Tuesday Day Shift (standard business hours), and Wednesday – Sunday Swing Shift (3:30 – 12am). However, the needs of the role and support of the department or organization may require adjusted scheduled work as directed by your supervisor.

ABOUT THE ROLE:

As an Environmental Services & Event Support Lead at SAM, you'll be the guardian of the museum's pristine appearance. Your meticulous eye for detail and standard for cleanliness will keep all areas of SAM in safe and clean condition - galleries, hallways, inside/outside public spaces, meeting rooms, offices, and storage areas. 

Work is performed both independently and in teams in accordance with facility standards and procedures. Event Support staff assist with the smooth and safe running of events at the Seattle Art Museum. They may perform roles such as event furniture setup and teardown, restroom and floor care maintenance before, during, and after the event, portering, manual work, and other general duties as required.

ESSENTIAL FUNCTIONS:

Environmental Services

1. Perform routine cleaning, dusting, washing, and mopping
2. Supply stocking in restrooms and throughout the facility
3. Work both independently and in teams in accordance with facility standards and procedures
4. This position is responsible for continuously demonstrating proficiency in cleaning skills and program support
5. Environmental Services delivers customer service by providing emergency spill response, environmental remediation, hazardous waste disposal, and industrial cleaning
6. Perform daily janitorial duties and general cleaning associated with various shift assignments of the facility, including but not limited to, cleaning, dusting, and polishing of bathroom fixtures, counters, doors, furniture, high and low surfaces, partitions, sinks, showers, stainless steel, tables, walls, woodwork, and washing of mirrors, glass, and windows.
7. Pick up, transport, and removal of compost, recycling, and waste
8. Hard surface floor care including dust mopping, sweeping, and wet mopping, carpet and upholstery care including spot cleaning and vacuuming
9. Expected to perform work operating cleaning equipment such as battery-powered electric and manual equipment, gas and electric blowers, mechanical floor polishers and scrubbers, brooms, dusters, vacuums, and wet mops
10. Cleans and maintains carts, equipment, and storage areas associated with position
11. Consistently and routinely demonstrate both knowledge and skill in the safe use and operation of chemicals, equipment, and cleaning techniques necessary to maintain the department’s established safety and quality standards
12. Inspect the assigned work areas and report any burnt-out lights, non-working fixtures, graffiti, or minor damage such as scratches, gouges, and marks, and reporting those needs as per departmental procedures
13. Work with the Security Division in the protection of the building and its contents by immediately reporting anything out of the ordinary regarding the condition of the art and the integrity of locked or alarmed spaces
14. Provide support during periods of severe weather, building emergencies, and evacuations as needed
15. Perform various manual tasks such as operating automatic floor scrubber, buffer, burnisher, and John Deere Gator vehicle
16. Monitors ES supplies and equipment and informs ES Supervisor of low stock and broken equipment
17. Assists with monitoring museum spaces to ensure proper cleaning practices are being carried out by ES team

Event Support

1. Conversion of facility equipment and rooms in support of program setup and restoration to daily operating mode
2. Assists, as assigned, with the movement of equipment or materials during set up and break down of events, ensuring that events are setup in a timely manner and to the expectations of customer
3. Assists with the cleaning of an event site prior to and after close of the event, e.g. litter picking, cleaning and tidying, restroom cleaning, porter service, spill response, as well as general cleaning and maintenance are done throughout events
4. Perform or direct room conversions according to written floor plan and/or direction from the ES Supervisor, Manager, or Event Coordinator
5. Room conversions may include (but not limited to) setting or removing tables and chairs in accordance with event needs and provided checklists and floorplans
6. Help maintain event inventory by keeping event furniture storage areas organized
7. Clean and monitor event furniture and removes broken furniture from inventory
8. Supports ES Supervisor and Manager by helping to direct the ES and Event Support team during project and event
9. Monitors event calendar and assist ES Supervisor with coordinating room conversions

QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1. HS Diploma or the equivalent education/experience
2. Minimum of 1 year experience in janitorial/environmental services in a commercial, institutional, hospitality, or healthcare setting
3. Ability to understand, read, write and speak English clearly in person and over communications radio system
4. Must also be able to communicate reliably via email and text messaging
5. Excellent housekeeping skills with a sharp eye for detail
6. Demonstrated knowledge of basic cleaning techniques, proper storage methods, inventory control, and ordering procedures
7. Ability to learn policies and procedures as applicable to Environmental Services duties and knowledge of the protection and preservation of works of art
8. Highly motivated and able to work independently or as part of a team
9. Ability to interact with the public and with co-workers professionally and tactfully
10. Some form of prior leadership experience preferred
11. Capacity to work in a fast paced, multitasked environment and the ability to be receptive to changing priorities
12. Demonstrated customer service skills
13. Represent the Museum with a high level of integrity and professionalism
14. Exercise discretion in maintaining confidentiality of sensitive information
15. Basic computer literacy and working skills in Microsoft Office Suite
16. Adhere to and adopt museum policies in a positive and professional manner
17. Ability to pass and maintain security background check clearance

WORKING CONDITIONS: Work areas are primarily inside, in a climate-controlled environment with moderate background noise. Workspaces may include outdoor areas. Position involves working with hazardous chemicals and cleaning agents.

PHYSICAL ACTIVITIES REQUIRED FOR ESSENTIAL FUNCTIONS:

Stationary Work: Approximately 10% of time is spent stationary while working at a desk. Balance of time (approximately 90%) is spent moving around the work area. Occasional extended periods of standing may be required when assisting at Museum events.

Communication: Clear and effective verbal and written communication in English with trustees, the public, and co-workers is necessary.

Vision: Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork.

Office Work: Ability to effectively and regularly operate a computer, keyboard, telephone, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary.

Lifting/Carrying/Pushing/Pulling: Ability to transport up to fifty (50) pounds of equipment and supplies.

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Come as you are. At Seattle Art Museum (SAM), our members, visitors, and local community come from all walks of life, and so do our employees, volunteers, and interns. The plurality of our identities and experiences make us stronger, and better able to further our mission: connecting art to life. Our mission and vision call upon us to be responsive to a wide swath of cultural contexts and lived experiences, and as such, our 2024 - 2029 Strategic Plan directly addresses the role art plays in empowering and elevating social justice movements, and promoting structural change towards greater equity in our society. SAM is particularly dedicated to racial equity in the workplace, because we know that people of color are the most impacted when it comes to both historical and present inequities. As we strive to be a more inclusive and equitable workplace, we are particularly interested in engaging with folx who hold an identity that has been historically underrepresented in the museum field.

SAM is an equal opportunity employer. We are an equal opportunity employer, and consider qualified applicants for employment without regard to race, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. SAM is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures, and will consider candidates for employment who may need a reasonable accommodation to perform the essential duties of the job. Please contact the Human Resources Department at HR@seattleartmuseum.org for additional information, or to request reasonable accommodations for the application or interview process.

We encourage you to apply. We are dedicated to building a diverse workplace, and a sense of belonging for each and every employee, because we know our organization is at its best when we include, celebrate and embrace difference. We encourage you to submit an application, even if your experience doesn’t feel like a 100% match with the position. We know applying for a job can be intimidating, and research tells us that womxn and folks of color are less likely to apply if they don't see themselves meeting or exceeding every single qualification listed. We encourage you to apply, even if you feel unsure about whether you meet every requirement in this job post. You could very well be a great fit for this role or others.

Though we'd love to be able to reply to every question that crosses our desk, due to the high volume of applications we receive, our HR team is unfortunately unable to offer a response to inquiries requesting search status updates, inquiries about hiring timeline, or requests to be put in touch with directly with the Hiring Team. If your experiences and capabilities are well suited to an open role, our Recruiter or the Hiring Manager will reach out directly to schedule an interview. Thanks for your understanding!

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