Epic IRIS ODBA (Operational Database Administrator) - Fairview Health Services

Fairview is looking for a Database Analyst – InterSystems IRIS Operational Database Administrator (ODBA) role to join the Epic Environment team.  As an InterSystems IRIS, you will play a critical and key position in our organization, responsible for maintenance, optimization, installation, and security of our Epic operational databases, supporting healthcare operations and patient care. Experience with Linux/Unix is a plus in excelling at this position. The Database Analyst role is to support the information needs of the organization through the development and operation of database technology and administration services that ensure data integrity and database availability, reliability, and performance across a broad range of databases and applications. Develop, test, implement and maintain database technology components. Provide database support for production and non-production environments, to include back-up & recovery services. Monitor database environments, identify existing or potential performance issues, and effectively tune when needed.

This position is eligible for benefits!

Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (24 days per year starting), and a 403B with up to a 6% employer match; visit www.fairview.org/benefits to learn more and get all the details.

• Gain thorough understanding of data requirements and business/client needs. Design, test,  

      implement and maintain complex databases with the required organization, access 

      methods, access time, validation checks and security to meet or exceed requirements. 

      Ensure design and implementation meet architectural standards, Fairview guidelines and 

      client requirements.

• Proactively evaluate, recommend, and perform database upgrades and changes. Perform system optimization and improvement planning including, but not limited to, database performance analysis, capacity planning and system sizing.
• Proactively monitor the performance of development and production databases to detect

 existing or potential incidents and/or performance issues. Perform tuning and maintenance to correct and prevent unplanned downtime or performance degradation. Ensure operation of database environments meet or exceed agreed upon service levels (e.g. availability and

 performance).

• Plan, schedule and manage the implementation of new databases and modifications to existing databases in a manner that avoids disruption to production and development systems. Set-up and manage database security, manage data purging/archiving activity and other day-to-day database administration activities.

• Provide ongoing support to operations and support teams as needed. Use database subject

      matter expertise to investigate and troubleshoot database related issues/incidents. Escalate and manage escalated issues as appropriate.

• Conduct data analysis involving the design and modification of complex reports, forms and

      system queries. Apply data analysis and data modeling techniques to establish, modify and

      maintain complex data structures and their associated components to increase efficiency of

      structures and components.

• Ensure that back-up, recovery, and replication strategies are developed, tested, implemented

      and maintained for development and production database environments. Ensure strategies allow for data recovery in accordance with agreed upon service levels. Continually monitor and make improvements to back-up and recovery mechanisms and processes.

• Champion consistency across databases by identifying data inconsistencies and working with environment owners to enable data completeness. Monitor assigned data assets to ensure consistent data definitions and standard data naming conventions. Collaborate with other internal teams to champion and uphold governance policies.

Additional Job Expectations:

• Work closely with application teams to optimize database configurations for specific Epic modules and workflows.
• Implement and maintain database security measures to protect sensitive patient data and ensure compliance with regulatory requirements, such as HIPAA.
• Perform regular security audits and vulnerability assessments to identify and address potential security risks.
• Collaborate with IT security teams to implement database encryption, access controls, and other security best practices.
• Monitor database growth trends and forecast future capacity requirements.
• Collaborate with infrastructure teams to plan and implement database capacity upgrades as needed to accommodate growing data volumes and user loads.
• Maintain comprehensive documentation of database configurations, procedures, and best practices.
• Provide training and support to IT staff and end-users on database-related topics, such as database maintenance tasks and performance optimization techniques.

Additional Job Expectations:

• Creating and managing the ODB environments that serve production, reporting, disaster recovery, training, and non-production needs
• Installing and maintaining the administrative and monitoring tools necessary for high levels of availability and performance of your Epic system
• Understanding performance metrics, monitoring system performance, and troubleshooting issues
• Managing the logins for different types of access, including login behavior and working environment configuration
• Applying IRIS and Epic upgrades and updates to production and non-production environments
• Configuring and maintaining environment copies according to the environment strategy
• Responding to emergency and after-hours issues
• Engaging in capacity planning exercises to ensure adequate system resources
• Collaborating with your technical teams and Epic to ensure proactive support
• Writing and maintaining scripts to improve system management tasks
• Participating in your change control process for all planned application and technical activities
• Maintaining and testing processes related to business continuity
• Following vendor and Epic best practices for hardware and software configuration

• Automation and Scripting: Develop automation scripts and tools using shell scripting or other scripting languages to streamline system administration tasks, automate repetitive processes, and improve operational efficiency.

Required

• Computer Science/Engineering degree or equivalent work experience

• 3-5 years of technology experience of increasing scope and responsibility
• 3+ years of experience with database design and operations
• 3+ years of experience troubleshooting and resolving database issues, including   performance tuning

• Experience in database design, clustering, related programming languages, backup/restore technologies, replication and security

Preferred

• Effective verbal and written communication skills
• 2+ years’ experience maintaining enterprise-scale database environments
• Demonstrated successful experience working effectively in emergency or high-pressure situations and visibility
• Strong written and verbal communication skills
• IRIS and Cache database management systems
• Strong understanding of Linux file systems, permissions, and security.
• Utilize strong scripting skills in Linux-related languages and operate efficiently within the Linux command-line interface (CLI).

           Certifications

• Epic ODBA Certification.

• Microsoft Technology Associate (MCT)
• Oracle Certified Associate (OCA)
• Microsoft Certified Solution Associate (MCSA)