Equipment Customer Service Representative - Full Time - Landscapers Supply Inc.

 
About Landscapers Supply and Hardware (affiliated with ACE Hardware and Do It Best Hardware) 

Are you an outdoor enthusiast? Do you love gardening, landscaping, or DIY home projects? 

At Landscapers Supply, we take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts. Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop. With multiple locations in the Upstate of South Carolina, we cater to homeowners and professionals alike who seek better quality, service, and selection. 

Think you’d be a good fit? 

Join the Landscapers Supply Team! 

As part of our team, you share our values geared toward the on-going success of our customers and fellow associates: 

Innovate – Strive to be the best in space and inspire a growth mindset 
Motivate – Develop all employees and instill a common purpose 
Praise – Love our customers and teammates via open communication 
Amaze – Exceed the expectations of every customer! 
Collaborate – Work together in a positive, flexible and efficient way 
Trust – Have respect for all customers and teammates – integrity matters! 
 

Landscapers Supply is a place where you can make an IMPACT every day! 

Benefits (some benefits may vary based on FT / PT availability) 
 

Job Description 
 

As a Equipment Customer Service Representative, you will play a major role in supporting Landscapers Supply’s ability to serve our customers. You will be the face of the power equipment department and responsible for ensuring an excellent customer experience.

The ability to help customers with questions or finalizing a purchase with a smile and pleasant shopping experience will be required.

You will represent and promote the sales operation of Landscapers Supply/Ace Hardware in a positive manner that ensures customer satisfaction.

Responsibilities 

• Greet Customers entering or leaving your department with a smile and pleasant personality
• Engage customers in a friendly, courteous, and respectful manner in person and on the phone.
• Ask customers open ended questions to determine their needs
• Maintain work area, and surrounding areas in a clean and professional manner.
• Report to your Manager any Security and loss prevention issues.

Required Qualifications  

• Good Math Skills
• Organization skills
• Strong communication and customer relationship skills
• Customer satisfaction-oriented

• Knowledge of Paladin POS system
   
• Basic knowledge of selling lawn mowers and other power equipment

Physical Requirements 

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