Equipment Service Processor - Atra Janitorial Supply

Job Title: Equipment Service Assessor / Installation Lead

Reports To Job Title: Operations Manager

Work Location: ATRA Janitorial Supply, Pompton Plains, NJ

Responsibilities Include:

• Machine Specialist works with the sales team on all demonstrations, seminars, trainings, and installations.
• This person oversees tracking all new machine orders and receiving and prepping all new machine orders.
• The machine specialist helps track inventory of machine equipment to advise the sales team and procurement.
• Responsible for communicating with sales team daily for future opportunities, appointments, and making sure equipment van(s) are available.
• Maintain a shared calendar with sales team and managers for ALL appointments, seminars, expositions trainings etc.
• Deliver and move equipment needed for rentals, purchasing, or pieces needed for demonstration from our partners.
• Maintain the Ice Synergy Portal and application which monitors the entire ATRA fleet of Ice Scrubbers.
• Maintain the machine area keeping it tidy, organized, and making sure battery equipment is not sitting too long (cycling inventory).
• Maintain the demonstration equipment and keep a log/inventory for staff and possible used equipment sales.
• The machine specialist is the head technician for most dispenser installations for ATRA, and therefore must have superior knowledge of troubleshooting and installation of all dispensers.
• Organize dispenser installation equipment, keep an inventory, and maintain equipment.
• Lead/assist as needed for dispenser installation projects as needed: paper towel, toilet tissue, hand soap/sanitizer, chemical portioning dispensers etc.
• Available to the warehouse and operations managers for assistance and special assignments.

The ideal candidate will have:

• High school diploma required
• Valid driver's license
• Proficiency using a computer.
• Excellent verbal and written communication skills.
• Strong technical skills, problem-solving abilities, and proficiency with tools and equipment are crucial
• The ability to lift heavy objects, work in various positions, and endure physically demanding tasks.