ERP Business Applications Analyst - AliMed Inc.
Dedham, MA
About the Job
Our Company
AliMed is a leading medical products manufacturer and distributor with a vast portfolio of high-quality offerings designed to improve patient outcomes and experiences spanning hospital to home. We remain committed to serving the needs of both patients and providers in the acute, rehab, and post-acute care communities by continuing to build on our strong foundation of innovation, responsiveness, and exceptional customer service that starts with our team of dedicated and talented employees.
As a part of the healthcare industry for over 50 years, AliMed is proud to continue to be able to make a difference through our people, processes, and products. If you would like to be a part of our community and thrive in an environment where you can create, implement, and drive results, we want to hear from you! We are actively seeking an ERP Business Applications Analyst to join our team located in Dedham, MA.
*This position is hybrid, so candidates must live in MA or RI to be considered*
Essential Duties and Responsibilities:
- Accountable for MS Dynamics 365 for Operations ongoing support and enhancements, business requirements definition, end user access, and configuration.
- Ensure quality and timely delivery of support to end users by documenting application support procedures.
- Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of business applications.
- Works projects through to completion while keeping project team members, stakeholders, vendors, and senior IT management informed of issues and overall status.
- Gathers and analyzes business requirements from stakeholders and identifies potential solutions.
- Translate functional business requirements into technical requirements working with development resources.
- Contribute to the technology roadmap for selected business applications and systems.
- Assists with managing vendor relationships including scoping of application services and review of deliverables.
- Continuously improve support processes and develop staff to keep up with changing IT and business demands.
- Perform system maintenance tasks to maintain environment health.
- Perform D365 code deployments where necessary.
- Document and diagram existing systems and business processes and constantly analyze for more efficient methods.
- Assists with audit, security, & compliance requirements.
- Adhere to team and departmental development standards.
- Allocation of work and performance of the team.
- Responsible for work delivered within the team.
- Demonstrate a high level of communication skills, verbal and written.
Education and/or Work Experience Requirements:
- Bachelors and/or master's degree or equivalent experience.
- Minimum 3-5 years' experience in a professional environment with Microsoft Dynamics 365 F&O platform.
- Strong knowledge of related business and implementation processes (Order to Cash, Procure to Pay, Retail/Call Center)
- Experience in Solution Development Life Cycle, including design (creating functional/technical specifications), test scripts and other system administration, and support documentation.
- Ability to facilitate meetings such as design/requirement gathering session or technical training sessions.
- Ability to work with multiple vendors, consultants, and external parties as part of the ongoing application support and development.
- Must have strong knowledge of Dynamics 365 infrastructure components; CE knowledge is a plus.
- Proficiency in developing SQL queries and extracting data from databases and understanding complex database schemas and database objects.
- Strong conceptual, analytical, problem-solving, troubleshooting, and resolution skills.
- Proven technical documentation skills.
- Detail oriented and possess strong problem-solving skills, with ability to analyze a situation for potential future problems.
- Able to meet the development demands of a dynamic, growing company.
Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with federal, state and local standards, including meeting qualitative and/or quantitative standards.
- Ability to maintain regular, punctual attendance.
- Must be able to lift and carry up to >10 lbs.
- Must be able to talk, listen and speak clearly.
AliMed is an affirmative action/equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, military service, national origin, age, disability, veteran status, or any other basis protected by applicable state and federal law.
