ERP Support Analyst at Creative Financial Staffing

Position: ERP Support Analyst
Job Type: Full-Time | Direct-Hire
Location: Portage, MI area (Onsite)
Salary: $55,000-$65,000

About the Company: An industry leader in biotechnology research based near the Portage, MI area is seeking a full-time, permanent ERP Support Analyst to be a valuable addition to their IT team. Here are a few reasons why you should apply:

• Innovative and stable biotechnology & fiber research company focused on success of their employees and customers.
• Great opportunity to work with a variety of software and tools.
• Robust benefits package including company paid healthcare!

Responsibilities of the ERP Support Analyst:

• Provide support, training & troubleshooting with ERP based software (SAP Business One), Warehouse Management and other software.
• Documenting and tracking of end-user issues through ticketing software.
• Creating and modifying custom reports SQL and helping automate reports.
• Assist end-users with documentation/specification of business process software.
• Coordinate testing of software updates & releases.
• Document and report errors in a timely fashion.

Preferred Experience of the ERP Support Analyst:

• Bachelor's degree.
• Experience with MS SQL Server Database and creating custom SQL queries.
• Experience providing support with a SQL based ERP system (SAP Business one preferred but not required) providing end-user support for adding/removing users, training, and troubleshooting errors.
• Exposure working with SharePoint in conjunction with SQL/SSRS.
• Comfortable working with various departments such as accounting/finance to assist with reporting needs.
• Good understanding of business processes including order/workflow.
• Strong organization skills including time management.
• Strong communication skills at all levels within the company.

Bonus Experience of the ERP Support Analyst:

• Reporting experience with tools such as Tableau, Power BI or SSRS reports.
• Experience with SAP BO (SAP Business One)
• Understanding of Manufacturing business processes

Benefits:

• 100% Employer Paid Health Benefits
• 401K w/ Company Match
• PTO Plan, 12 Paid Holidays
• Tuition reimbursement