ES Enterprise Ops - Director II-WE Acct Developmt at Windstream
Boston, MA
About the Job
Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
- Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.
- Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
- Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.
The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!
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The Director of Account Development is responsible for leading a team of 5 - 8 Account Directors who are selling new logo prospects and developing customer targets within an assigned territory. In this role you will create and implement a business plan by setting both individual and team goals to achieve revenue growth. Together with your team, you will establish and maintain contact with key account holders while securing new accounts for Windstream. You will provide your professional and technical advice on Windstream’s product portfolio and business applications to successfully build rapport with both your team and prospective clients to exceed customer sales and service expectations. You will consistently model your expertise for the team by conducting joint sales calls with team members, teaching them to develop profitable growth of new and existing revenue streams. The goal of the Director Account Development is to build and support a strong team to consistently achieve above quota performance.
What You'll Do:
- Manage team to ensure they contact prospective customers by cold calling, networking, lead generation, proposal submission and customer appointments to identify new sales opportunities in your territory.
- Ensure team responds with urgency to lead generated information identify and solicit new business build and maintain a full pipeline of sales prospects to generate revenue and exceed sales targets.
- Assist in creating account plans and strategies to win new business.
- Build and sustain consultative relationships with senior executives identify budget owners, stake holders, influencers, and decision makers to gain in depth knowledge of clients business priorities, challenges and initiatives to cross sell and up sell solving the customers challenges and generate new revenue.
- Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements.
- Effectively work the team to close business and gain buy in to select Windstream as a partner.
- Develop and maintain a robust pipeline of qualified opportunities for Managed IT and Network
- Services into targeted prospects, focus on multi location retail and services enterprise customers who have a high propensity to leverage Windstream Enterprise s solution set.
- Demonstrate excellent written, verbal, and formal presentation skills to influence clients ranging from technical implementers through CTO/CIO levels.
- Coordinate the activities of an extended solution development team of sales engineers, technical subject matter experts and product resources work cross functionally to deliver customer centric solutions.
Qualifications:
- Outstanding organization and project management skills strong verbal, written, and formal presentation skills proficient in MS office products to compose and present proposals.
- Strong business, financial and technical acumen.
- Exceptional interpersonal skills to influence the sale and diffuse potential customer problems, as well as to maintain influential relationships at all levels within the organization.
- Strong knowledge of telecommunication products and services as well as innovative problem solving skills.
- Demonstrated and verifiable record of achievement in enterprise strategic account management, consultative sales and uncovering new logo targets.
- Experience working as a trusted advisor to decision makers selling multi tower solution deals and a disciplined approach selling into Right to Win space.
- Working knowledge of selling IP, data, and voice network services.
- Strong client service relationship building skills persuasive with the ability to analyze and solve problems, negotiate, and close deals.
Minimum Qualifications:
- College degree or equivalent and 10+ years related professional experience with 3 4 years supervisory experience or 12+ years related professional experience with 3 4 years supervisory experience or an equivalent combination of education, related professional and supervisory experience.
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Our Benefits:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- Identity Theft, Legal, Auto & Home and Pet Insurance
Windstream CIB Statement:
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups:
- WinVets – Veteran Employee Resource Group
- WOW – Women Employee Resource Group
- WINPRIDE – LGBTQ+ Employee Resource Group
- WBPN – Black Professional Resource Group
- WARG – Ability Resource Group
- LaFamilia –Hispanic Resource Group
- AAPI - Asian American Pacific Islander Resource Group
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email
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