ES Enterprise Ops - Director-SMB Sales at Windstream

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. 

• Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.
• Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients. 
• Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises. 

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

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What You'll Do: 

• Lead, mentor, and develop a team of Field Sales Managers and/or front-line sales representatives.
• Creates and implements personal business plans and go to market plans focused on team goals as well as individual goals to ensure quotas are met.
• Manager should be a proven leader that is engaged with their sales managers/sales representatives and can frequently assist in sales calls and presentations either in person or via HD meeting.
• Manages staffing models, training, participates in field sales activity, coaching and team building.  Primary focus to drive our small business sales professionals to achieve 100% of forecast. 
• Focusing on small/medium sized business accounts with < 10,000 monthly revenue.
• Manages and guides direct sales activities of the sales manager/sales representatives.  Directs their activities related to their respective group of assigned accounts and new logo targets.
• Drive team focus on profitable growth of existing revenue streams and creating new revenue sources through securing new Windstream accounts.
• Monitors performance through consistent joint sales calls with managers/reps and tools like Coaching for Performance.
• Ensures managers/reps are completing daily and weekly tasks to fulfill their \'Personal Business Plan\' and achieve quota. (if needed takes take disciplinary action)
• Drives managers/reps to consistently achieve above-quota performance.
• Develops recommendations on growth opportunities for key target accounts and new logo opportunities by conducting strategic planning activities to ensure managers/reps are meeting customers' product and service needs. 
• Recruits and hire the sales manager and sales reps with the desired knowledge, skills, and abilities.
• Provides mangers/reps with professional and technical advice on business applications to ensure they are equipped to solve customer business issues.
• Trains or provide training to managers and reps on Windstream's entire converged product portfolio.
• Establishes and maintains contact and rapport with employees, customers, and prospective customers.

Do You Have?

• College degree or equivalent and 8-10 years professional experience with 2-3 years supervisory experience; or 12+ years professional level equivalent related experience with 2-3 years supervisory experience; or a combination of education and related professional This is a safety sensitive position.

• Strong written, communication and presentation skills are required to compose proposals, routine letters, and present proposals and maintain influential relationships at all levels within the organization.
• Thorough knowledge of telecommunication products and services is required as well as innovative problem-solving skills to influence the sale and diffuse potential customer problems.

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Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance
• https://windstreambenefits.com

Windstream CIB Statement:

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups:

• WinVets – Veteran Employee Resource Group
• WOW – Women Employee Resource Group
• WINPRIDE – LGBTQ+ Employee Resource Group
• WBPN – Black Professional Resource Group
• WARG – Ability Resource Group
• LaFamilia –Hispanic Resource Group
• AAPI - Asian American Pacific Islander Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email

as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements. 

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